Client Account Manager- SMB

X AI
New York
Workplace: OnsiteFull timeUSD 72,000 - 95,000Function: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Presentation","Analytical thinking","Relationship building","Independence"]

Own a portfolio of SMB advertisers and partner agencies, serving as a trusted advisor to uncover goals and drive measurable growth. Manage end-to-end campaign setup, execution, optimization, and analysis using internal tools and dashboards. Lead outreach and business reviews, identify stakeholders, resolve issues quickly, and feed insights back to product and tools teams. Partner with Sales Finance on contract, renewal, billing, and collections, and mentor teammates as the team scales.

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FursaFursa
X AI
X AI
2 days ago

Client Account Manager- SMB

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 52 minutes agoStatus: Live

Job Summary

Own a portfolio of SMB advertisers and partner agencies, serving as a trusted advisor to uncover goals and drive measurable growth. Manage end-to-end campaign setup, execution, optimization, and analysis using internal tools and dashboards. Lead outreach and business reviews, identify stakeholders, resolve issues quickly, and feed insights back to product and tools teams. Partner with Sales Finance on contract, renewal, billing, and collections, and mentor teammates as the team scales.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own a portfolio of SMB advertisers by understanding growth drivers, identifying opportunities/risks, and building plans to meet client goals.
  • •Advise clients and agencies on X advertising products, campaign setup, targeting, creative, and measurement; educate them on best practices.
  • •Execute, optimize, and analyze campaigns using internal tools and dashboards, turning performance data into recommendations.
  • •Conduct outreach and regular business reviews to strengthen relationships, surface opportunities, and improve results.
  • •Resolve campaign and operational issues quickly, flag process gaps to product/tools teams, and support contract, renewal, billing, and collections with Sales Finance.

Pay and Benefits

Salary: USD 72,000 - 95,000
Equity and Bonus:Equity
Perks:EquityHealth InsuranceVisionDental401kLife InsuranceLong-term Disability

Key Requirements

  • •Bachelor’s degree or equivalent practical experience.
  • •2–3+ years in digital advertising, sales, marketing, media account management, or consulting (agency or client-side).
  • •Proven ability to build and grow client relationships while managing multiple accounts and competing priorities.
  • •Experience translating marketing objectives into campaigns and optimizing using performance data.
  • •Strong written and verbal communication and presentation skills, including comfort speaking with business owners and marketing leads.
Experience:Digital advertisingMedia account managementConsulting
Education:Bachelor's
Skills:CommunicationPresentationAnalytical thinkingRelationship buildingIndependence
Languages:English
Tech Stack:X Ads

Eligibility

Nationality:US National

Company Brief

X AI
Develops advanced artificial intelligence models and research aimed at building safe, general AI and understanding the fundamental nature of the universe. Focuses on large-scale AI systems, research publications, and building foundational AI capabilities.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Early Stage Startup
Headquarters: San Francisco, United States
Founded: 2023
Website