Team Manager - Nights

Waitrose & Partners
United Kingdom
Workplace: OnsiteFull timeGBP 32,000 - 45,600 annuallyFunction: Administration & Executive AssistanceSkills: ["Leadership","Teamwork","Communication","Performance management","Stakeholder management"]

Lead overnight operations in a Waitrose shop by motivating and influencing your team to deliver Partner-led, distinctively Waitrose customer service. Drive performance by maximising sales and profit, minimising wastage, and maintaining merchandising, availability, and legal, secure store operations. Improve customer satisfaction, manage people and performance conversations, and embed change consistently to create a supportive culture.

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Waitrose & Partners
Waitrose & Partners
5 days ago

Team Manager - Nights

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead overnight operations in a Waitrose shop by motivating and influencing your team to deliver Partner-led, distinctively Waitrose customer service. Drive performance by maximising sales and profit, minimising wastage, and maintaining merchandising, availability, and legal, secure store operations. Improve customer satisfaction, manage people and performance conversations, and embed change consistently to create a supportive culture.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee the shop’s entire day-to-day operation in a fast-paced environment.
  • •Use commercial skills to maximise sales and profit while minimising wastage.
  • •Maintain high availability, merchandising standards, and an efficient, legal, secure store operation.
  • •Improve and sustain customer satisfaction through effective leadership.
  • •Manage and lead partners, including organising holidays, managing absences, and embedding change consistently.

Pay and Benefits

Salary: GBP 32,000 - 45,600 annually

Key Requirements

  • •Experience leading a team in a fast-paced, customer-focused environment.
  • •Ability to build high-performing teams and conduct regular, honest performance conversations.
  • •Passion for retail, including understanding competitors and economic factors affecting the Partnership.
  • •Ability to realistically assess workload, adapt plans, and ensure deadlines and stakeholder relationships are maintained.
  • •Ability to communicate clearly and influence stakeholders at all levels.
Experience:Retail
Skills:LeadershipTeamworkCommunicationPerformance managementStakeholder management

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn