Associate Director - Brand Operations F&B - Jumeirah

Jumeirah
United Arab Emirates
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 8+ yearsSkills: ["Detail-oriented","Guest experience focus","Operational excellence","Partnership and collaboration","Brand standards alignment"]

Lead the delivery of an elevated, consistent brand experience across Jumeirah signature restaurant concepts. Embed brand operational standards across guest touchpoints including service, OS&E, uniforms, collateral, and presentation. Own entertainment and activation strategies, drive opening and relaunch readiness, and oversee special events. Continuously improve the end-to-end guest experience through on-site observations, audits, and insights, partnering with Culinary, Design, F&B, Marketing and Content teams.

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FursaFursa
Jumeirah
Jumeirah
2 months ago

Associate Director - Brand Operations F&B - Jumeirah

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead the delivery of an elevated, consistent brand experience across Jumeirah signature restaurant concepts. Embed brand operational standards across guest touchpoints including service, OS&E, uniforms, collateral, and presentation. Own entertainment and activation strategies, drive opening and relaunch readiness, and oversee special events. Continuously improve the end-to-end guest experience through on-site observations, audits, and insights, partnering with Culinary, Design, F&B, Marketing and Content teams.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead the delivery of an elevated and consistent brand experience across signature restaurants, translating each concept into a refined guest journey.
  • •Embed operational brand standards across restaurant touchpoints including service, OS&E, uniforms, collateral and in-venue presentation.
  • •Develop and bring to life curated entertainment and activation strategies to enhance atmosphere, relevance and guest appeal.
  • •Drive opening and relaunch readiness across restaurant concepts, aligning creative, operational and guest-facing elements with partner teams.
  • •Launch and oversee special events and experiential initiatives, refining the end-to-end guest experience through on-site observation, audits and insights.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveLearning BudgetColleague Discounts

Key Requirements

  • •8+ years’ experience in luxury restaurant or hotel operations, guest experience, or brand operations.
  • •Minimum 2–3 years managing standards or openings across multi-outlet environments.
  • •Proven experience in pre-openings, concept rollouts, or brand implementation.
  • •Strong operational understanding across different restaurant concepts and formats.
  • •Detail-driven with a passion for delivering consistent luxury experiences at scale.
Experience:8+ yearsLuxury hospitalityRestaurant operationsHotel operationsGuest experienceBrand operations
Skills:Detail-orientedGuest experience focusOperational excellencePartnership and collaborationBrand standards alignment

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn