Customer Success Engineer, German Speaking

Postman
London
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 6-8 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Collaboration","Analytical thinking"]

As a Customer Success Engineer, you will partner with Customer Success Managers to own the “How” of technical solutioning. You’ll translate business objectives into production-ready implementations, architect workflows, guide integrations, and build reusable assets that scale for enterprise customers. You’ll identify patterns, create pragmatic workarounds when needed, and enable customers to unblock and activate value at scale, with fluent German communication.

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Postman
Postman
3 months ago

Customer Success Engineer, German Speaking

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Last checked: 11 hours agoStatus: Live

Job Summary

As a Customer Success Engineer, you will partner with Customer Success Managers to own the “How” of technical solutioning. You’ll translate business objectives into production-ready implementations, architect workflows, guide integrations, and build reusable assets that scale for enterprise customers. You’ll identify patterns, create pragmatic workarounds when needed, and enable customers to unblock and activate value at scale, with fluent German communication.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Value Acceleration at Scale: Unblock customers from basic setup issues to complex architectural challenges and build repeatable solutions that scale beyond individual accounts.
  • •Technical Discovery and Solutioning: Partner with CSMs to understand business objectives and design production-ready technical paths across the customer’s stack.
  • •Collateral and Enablement: Build reusable assets such as technical guides, templates, scripts, or reference implementations.
  • •Product Feedback Loop: Capture customer challenges, propose interim solutions, and document gaps to inform product roadmaps.
  • •Adaptive Problem Solving: Design pragmatic workarounds, integrations, or custom scripts when out-of-the-box functionality falls short.

Pay and Benefits

Perks:Medical CoveragePaid LeaveWellness StipendMeal Allowance

Key Requirements

  • •6-8+ years in a technical customer-facing role with a portfolio of built solutions
  • •Strong foundation in Computer Science or Engineering (degree or equivalent)
  • •Experience with JavaScript and related technologies such as Node.js or TypeScript
  • •Deep understanding of APIs, developer workflows, and modern DevOps practices
  • •Experience building technical collateral that scales (scripts, templates, automation tools)
Experience:6-8 yearsAPIsDevOpsEnterprise softwareCustomer-facing
Education:Bachelor's
Skills:CommunicationProblem-solvingCollaborationAnalytical thinking
Languages:German
Tech Stack:JavaScriptNode.jsTypeScriptAPIsDevOpsGitHubAWSAzure

Company Brief

Postman
Provides a collaborative API development platform enabling design, testing, documentation, and monitoring of APIs. Widely used by developers and teams to streamline API workflows across development and testing lifecycles.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn