ByteDance

6 days ago

Customer Success Manager Project Intern (Lark APAC) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 55 minutes agoStatus: Live

Job Summary

Join the Customer Success team to help onboard new customers and support them throughout their journey. You’ll collaborate on documentation and training materials, answer basic customer questions, lead standard training for SMBs, and manage batch customer operations to ensure a smooth, consistent experience. This project intern role offers short-term impactful work in a fast-paced environment while you build real customer-success skills for the APAC market.

Location: Anywhere

Workplace: Onsite

Employment Type: Internship

Job Function: Customer Success & Account Management

Seniority: Intern level

Key Responsibilities

•Collaborate on creating documentation and training materials for onboarding new customers.
•Answer basic customer questions and provide clear, helpful support.
•Lead standard training sessions for small and medium-sized enterprises to maximize solution value.
•Manage batch operations for customers to ensure a smooth and consistent experience.

Key Requirements

•Currently pursuing an undergraduate or postgraduate degree, preferably in Business, Marketing, or a related field.
•Fluency in written and spoken English to manage APAC stakeholders.
•Strong communication and interpersonal skills to explain concepts and solutions clearly.
•Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.
•Detail-oriented with excellent organizational skills for documentation and client interactions.

Education:

Skills:CommunicationInterpersonal skillsProactiveResourcefulOrganizational skillsDetail-orientedTeamworkCustomer-first mindset

Languages:English

Company Brief

ByteDance

Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Beijing, China

Founded: 2012

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

ByteDance

6 days ago

Customer Success Manager Project Intern (Lark APAC) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 55 minutes agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Onsite

Employment Type: Internship

Job Function: Customer Success & Account Management

Seniority: Intern level

Key Responsibilities

•Collaborate on creating documentation and training materials for onboarding new customers.
•Answer basic customer questions and provide clear, helpful support.
•Lead standard training sessions for small and medium-sized enterprises to maximize solution value.
•Manage batch operations for customers to ensure a smooth and consistent experience.

Key Requirements

•Currently pursuing an undergraduate or postgraduate degree, preferably in Business, Marketing, or a related field.
•Fluency in written and spoken English to manage APAC stakeholders.
•Strong communication and interpersonal skills to explain concepts and solutions clearly.
•Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.
•Detail-oriented with excellent organizational skills for documentation and client interactions.

Education:

Skills:CommunicationInterpersonal skillsProactiveResourcefulOrganizational skillsDetail-orientedTeamworkCustomer-first mindset

Languages:English

Company Brief

ByteDance

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Beijing, China

Founded: 2012

Website LinkedIn