Senior Associate, Merchant Live Order Experience

DoorDash US
New York, Chicago, San Francisco, Los Angeles, Seattle, Denver
Full timeUSD 87,000 - 128,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2-4 yearsEducation: bachelorsSkills: ["Analytical thinking","Communication","Self-starter","Relationship-building","Problem-solving"]

Lead analysis and execution for programs that reduce missing and incorrect orders. Use order-level data to size problems, identify patterns, and build models tied to KPIs. Design and run tests of merchant interventions, then translate findings into scalable solutions. Partner cross-functionally across product, support, marketing, account management, finance, and analytics to land initiatives that directly improve Merchant operations.

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DoorDash US
DoorDash US
1 month ago

Senior Associate, Merchant Live Order Experience

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead analysis and execution for programs that reduce missing and incorrect orders. Use order-level data to size problems, identify patterns, and build models tied to KPIs. Design and run tests of merchant interventions, then translate findings into scalable solutions. Partner cross-functionally across product, support, marketing, account management, finance, and analytics to land initiatives that directly improve Merchant operations.
Location: New York, Chicago, San Francisco, Los Angeles, Seattle, Denver
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Build the strategy for new product features and initiatives, including which merchant segments to target and how to drive engagement.
  • •Build models to evaluate value and opportunity costs of initiatives and define success with KPIs.
  • •Execute data-driven experiments on adoption and optimization for merchant interventions.
  • •Work cross-functionally with product, support, marketing, account management, finance, and analytics to land key initiatives.
  • •Handle complexity in a structured way with a bias to action to drive initiative execution.

Pay and Benefits

Salary: USD 87,000 - 128,000 annually
Equity and Bonus:Equity
Perks:401kPaid ParentalHealth InsuranceDentalVisionPaid LeaveDisability InsuranceLife InsuranceCommuter BenefitsWellness StipendPaid Holidays

Key Requirements

  • •2-4 years of experience in strategy, business development, operations, technology, banking, consulting, or related work.
  • •Bachelor’s Degree or higher.
  • •Excellent analytical thinking with the ability to produce actionable recommendations from complex datasets; SQL is a plus.
  • •Proven track record leading initiatives, hitting goals, and succeeding in a complex, fast-moving environment.
  • •Expert interpersonal and communication skills.
Experience:2-4 yearsHigh-growthEarly-stage startup
Education:Bachelor's
Skills:Analytical thinkingCommunicationSelf-starterRelationship-buildingProblem-solving
Languages:English
Tech Stack:SQL

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn