Roadsurfer

1 month ago

FRANKFURT - Kundenservice/Station Service Specialist (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Frontline customer service role at a busy camper station. You’ll greet customers, hand over campers, explain setups, and ensure vehicles are clean both inside and out, while supporting the station team with daily tasks. Requires hands-on approach, strong German and English, and a valid driving license. Aims to deliver a friendly, seamless start to every customer’s roadsurfing journey.

Location: Frankfurt

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Greet and engage customers during camper pickup and return, ensuring a memorable roadtrip experience
•Explain and hand over campers personally to customers
•Conduct thorough interior and exterior cleaning of campers
•Assist the station team with daily tasks to keep operations running smoothly
•Contribute to a positive, high-energy start to customers’ holidays at the station

Pay and Benefits

Salary: EUR 29,000 - 32,000 annually

Perks:Camper BudgetTravel AllowanceFamily Discounts

Key Requirements

•Hands-on attitude and willingness to pitch in at any moment
•Experience in customer service or working with customers
•Driver’s license Class B
•Very good German and English language skills
•Ability to work at the station and assist the daily tasks of the team

Experience:HospitalityCustomer service

Skills:Customer serviceCommunicationTeamwork

Languages:GermanEnglish

Company Brief

Roadsurfer

Operates an online platform for renting and buying campervans and motorhomes across Europe. Provides booking, insurance, and trip-planning services, connecting travelers with fleet partners and private vehicle owners for flexible road-trip experiences.

Industry: Online Marketplaces

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Headquarters: Munich, Germany

Founded: 2016

Website LinkedIn

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Roadsurfer

1 month ago

FRANKFURT - Kundenservice/Station Service Specialist (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Frankfurt

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Greet and engage customers during camper pickup and return, ensuring a memorable roadtrip experience
•Explain and hand over campers personally to customers
•Conduct thorough interior and exterior cleaning of campers
•Assist the station team with daily tasks to keep operations running smoothly
•Contribute to a positive, high-energy start to customers’ holidays at the station

Pay and Benefits

Salary: EUR 29,000 - 32,000 annually

Perks:Camper BudgetTravel AllowanceFamily Discounts

Key Requirements

•Hands-on attitude and willingness to pitch in at any moment
•Experience in customer service or working with customers
•Driver’s license Class B
•Very good German and English language skills
•Ability to work at the station and assist the daily tasks of the team

Experience:HospitalityCustomer service

Skills:Customer serviceCommunicationTeamwork

Languages:GermanEnglish

Company Brief

Roadsurfer

Industry: Online Marketplaces

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Headquarters: Munich, Germany

Founded: 2016

Website LinkedIn