FRANKFURT - Kundenservice/Station Service Specialist (m/w/d)

Roadsurfer
Frankfurt
Workplace: OnsiteFull timeEUR 29,000 - 32,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer service","Communication","Teamwork"]

Frontline customer service role at a busy camper station. You’ll greet customers, hand over campers, explain setups, and ensure vehicles are clean both inside and out, while supporting the station team with daily tasks. Requires hands-on approach, strong German and English, and a valid driving license. Aims to deliver a friendly, seamless start to every customer’s roadsurfing journey.

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FursaFursa
Roadsurfer
Roadsurfer
3 months ago

FRANKFURT - Kundenservice/Station Service Specialist (m/w/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Frontline customer service role at a busy camper station. You’ll greet customers, hand over campers, explain setups, and ensure vehicles are clean both inside and out, while supporting the station team with daily tasks. Requires hands-on approach, strong German and English, and a valid driving license. Aims to deliver a friendly, seamless start to every customer’s roadsurfing journey.
Location: Frankfurt
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Greet and engage customers during camper pickup and return, ensuring a memorable roadtrip experience
  • •Explain and hand over campers personally to customers
  • •Conduct thorough interior and exterior cleaning of campers
  • •Assist the station team with daily tasks to keep operations running smoothly
  • •Contribute to a positive, high-energy start to customers’ holidays at the station

Pay and Benefits

Salary: EUR 29,000 - 32,000 annually
Perks:Camper BudgetTravel AllowanceFamily Discounts

Key Requirements

  • •Hands-on attitude and willingness to pitch in at any moment
  • •Experience in customer service or working with customers
  • •Driver’s license Class B
  • •Very good German and English language skills
  • •Ability to work at the station and assist the daily tasks of the team
Experience:HospitalityCustomer service
Skills:Customer serviceCommunicationTeamwork
Languages:GermanEnglish

Company Brief

Roadsurfer
Operates an online platform for renting and buying campervans and motorhomes across Europe. Provides booking, insurance, and trip-planning services, connecting travelers with fleet partners and private vehicle owners for flexible road-trip experiences.
Industry: Online Marketplaces
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Headquarters: Munich, Germany
Founded: 2016
WebsiteLinkedIn