INT VIP Account Manager (Hybrid)

Sporty Group
Cape Town
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Presentation","Problem-solving","Teamwork","Multitasking"]

VIP Account Manager at Sporty will cultivate strong relationships with high-value clients, delivering personalized service to maximize retention and revenue. You’ll analyze data, coordinate with internal teams, and implement VIP campaigns while staying informed on iGaming regulations. This hybrid role emphasizes proactive client support, data-driven insights, andcross-functional collaboration to create a best-in-class VIP experience.

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FursaFursa
Sporty Group
Sporty Group
8 months ago

INT VIP Account Manager (Hybrid)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

VIP Account Manager at Sporty will cultivate strong relationships with high-value clients, delivering personalized service to maximize retention and revenue. You’ll analyze data, coordinate with internal teams, and implement VIP campaigns while staying informed on iGaming regulations. This hybrid role emphasizes proactive client support, data-driven insights, andcross-functional collaboration to create a best-in-class VIP experience.
Location: Cape Town
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Build and maintain strong relationships with VIP customers to drive retention and identify opportunities to enhance their experience.
  • •Provide proactive support to VIP players, ensuring needs are met promptly and effectively.
  • •Monitor VIP player activity and engagement; work on VIP campaigns and promotions.
  • •Analyse data and generate internal reports to inform decision-making.
  • •Collaborate with internal departments to ensure seamless communication and execution of processes for a best-in-class VIP experience.

Pay and Benefits

Perks:Annual LeaveAnnual BonusEmployment ContractEquipmentRetreats

Key Requirements

  • •Previous experience as an Account Manager within the iGaming industry.
  • •Excellent communication and presentation skills.
  • •Outstanding problem-solving skills with a proactive approach.
  • •Ability to work under pressure, in a team environment and multitask with projects and tasks while adjusting quickly to change.
  • •Strong drive to achieve and exceed targets; willingness to work weekends; fluency in English.
Experience:IGaming
Skills:CommunicationPresentationProblem-solvingTeamworkMultitasking
Languages:English

Company Brief

Sporty Group
Operates an online retail platform offering sports apparel, equipment, and accessories across multiple sports categories, targeting consumers and amateur athletes with a range of brands and direct-to-consumer products.
Industry: E-commerce
Website