GoHenry

4 weeks ago

Investment Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Investment Operations Analyst responsible for reporting, analysis, and end-to-end back-office processing of JISA-related operations. Partners with Member Services and Investment Product teams to drive process improvements, ensure accurate financial reconciliations, and maintain SLAs in a fast-paced fintech environment.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Produce weekly and monthly financial reports for internal stakeholders, tracking platform performance and flagging variances.
•Analyse monthly trading volumes — identifying transactional trends, volume spikes, and shifts in platform usage.
•Reconcile monthly fee revenue, audit platform fee deductions, and investigate discrepancies.
•Compile JISA Transfer Out feedback for monthly review meetings, presenting attrition data and churn reasons to surface product or service improvement opportunities.
•Manage the end-to-end back-office processing of JISA maturities — including fund sales and customer communications.

Key Requirements

•Experience with ISA or JISA and mainstream investment products.
•Experience in a service-level environment with multitasking and prioritisation of tasks.

Experience:3-3 yearsFintechFinancial services

Skills:Attention to detailStakeholder managementMultitaskingTime managementCommunication

Tech Stack:ISAJISA

Company Brief

GoHenry

GoHenry provides prepaid debit cards and a money-management app to teach children (6–18) financial skills, offering parental controls, savings goals, chores/earn features and financial-education content across UK, Europe and the US.

Industry: Neobanking

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: London, United Kingdom

Founded: 2012

Glassdoor: 3.7

Website LinkedIn Glassdoor

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GoHenry

4 weeks ago

Investment Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Produce weekly and monthly financial reports for internal stakeholders, tracking platform performance and flagging variances.
•Analyse monthly trading volumes — identifying transactional trends, volume spikes, and shifts in platform usage.
•Reconcile monthly fee revenue, audit platform fee deductions, and investigate discrepancies.
•Compile JISA Transfer Out feedback for monthly review meetings, presenting attrition data and churn reasons to surface product or service improvement opportunities.
•Manage the end-to-end back-office processing of JISA maturities — including fund sales and customer communications.

Key Requirements

•Experience with ISA or JISA and mainstream investment products.
•Experience in a service-level environment with multitasking and prioritisation of tasks.

Experience:3-3 yearsFintechFinancial services

Skills:Attention to detailStakeholder managementMultitaskingTime managementCommunication

Tech Stack:ISAJISA

Company Brief

GoHenry

Industry: Neobanking

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: London, United Kingdom

Founded: 2012

Glassdoor: 3.7

Website LinkedIn Glassdoor