Senior Solutions Engineer

Twilio
United States
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Presenting","Storytelling","Customer discovery","Problem-solving"]

Lead technical pre-sales for Twilio’s Strategic Communications New Business deals, partnering with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, and technical enablement. Own discovery to translate customer communications needs into best-practice architectures, guide technical/product sales, and build trusted relationships across technical and nontechnical stakeholders. Independently run low-to-mid complexity opportunities and contribute reusable demo and presentation materials to the Solutions Engineering community.

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FursaFursa
Twilio
Twilio
3 days ago

Senior Solutions Engineer

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead technical pre-sales for Twilio’s Strategic Communications New Business deals, partnering with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, and technical enablement. Own discovery to translate customer communications needs into best-practice architectures, guide technical/product sales, and build trusted relationships across technical and nontechnical stakeholders. Independently run low-to-mid complexity opportunities and contribute reusable demo and presentation materials to the Solutions Engineering community.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives on pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, and technical presentations.
  • •Lead the technical and product sale by recommending best-practice solutions and guiding customers on how to use Twilio’s APIs.
  • •Serve as a trusted advisor through technical discovery to identify customer technical pains and present innovative solutions.
  • •Build and present highly interactive customer product demonstrations for Twilio communications capabilities to technical and nontechnical stakeholders.
  • •Run low-to-mid complexity opportunities independently and help improve team efficiency by identifying and resolving issues; may lead small-to-medium technical projects.
Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Health Insurance401kPaid Parental

Key Requirements

  • •5+ years pre-sales experience selling complex, technical products or 6+ years supporting technical products with customer-facing experience (especially delivery or consulting).
  • •Excellent communication and presentation skills that build audience confidence.
  • •Experience building a deep understanding of customer communications needs and guiding them to a technical solution.
  • •Previous software development experience or working knowledge in technical areas relevant to the role.
  • •Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.
Experience:5+ yearsTelecomSIPContact centerSecurityCloud
Education:Bachelor's
Skills:CommunicationPresentingStorytellingCustomer discoveryProblem-solving
Languages:English
Tech Stack:Twilio APIsCommunications ProductsAmazon Web ServicesGoogle CloudMicrosoft AzureSIPCloud application architectureRFPProof-of-ConceptAPI

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn