Customer Experience Banker Non NMLS - Nacogdoches, TX (North Street Branch)

Huntington Bancshares
Texas
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships by identifying goals, recommending deposit and other banking products, and accurately processing transactions. Provide excellent customer service, resolve issues, educate customers on consumer deposit offerings, and use a disciplined sales process with outbound calling and referrals. Follow all operational, security, risk, and regulatory policies while supporting deeper partnerships across the bank.

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Huntington Bancshares
Huntington Bancshares
2 months ago

Customer Experience Banker Non NMLS - Nacogdoches, TX (North Street Branch)

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships by identifying goals, recommending deposit and other banking products, and accurately processing transactions. Provide excellent customer service, resolve issues, educate customers on consumer deposit offerings, and use a disciplined sales process with outbound calling and referrals. Follow all operational, security, risk, and regulatory policies while supporting deeper partnerships across the bank.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and help them understand relevant options.
  • •Proactively grow customer relationships using a disciplined sales process, follow-up, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies while processing transactions accurately and balancing daily.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •At least 1 year of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Ability to provide exemplary customer service and communicate effectively with customers.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn