Serco

1 day ago

Service Manager (North Yorkshire, North Yorkshire, GB, YO10 4HD)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead the safe, compliant, and effective delivery of planned and reactive maintenance services across the VIVO contract. Coordinate day-to-day service delivery with supply chain partners and site teams, ensuring appropriately qualified operatives, safe systems of work, and accurate recording in the CAFM system. Act as a key point of contact for Defence Infrastructure Organisation representatives and stakeholders, support issue resolution and additional works, and oversee small billable projects while driving performance, quality, and value-for-money.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead the safe, compliant, and effective delivery of planned and reactive maintenance services across the VIVO contract.
•Coordinate day-to-day service delivery, ensuring operatives are deployed with the correct equipment, skills, and authorisations.
•Oversee safe systems of work, review Risk Assessments and Method Statements, and ensure accurate CAFM system recording with supporting documentation.
•Serve as key point of contact for Defence Infrastructure Organisation representatives, resolve operational issues and complaints, and provide professional and technical advice for estate operations.
•Lead by example, embed a positive safety culture, provide supervision and coaching, and manage small billable works including producing rough orders of cost.

Pay and Benefits

Salary: GBP 38,000 - 42,000

Perks:PensionAnnual LeaveHealth InsuranceLife Assurance

Key Requirements

•Practical experience delivering planned and reactive maintenance services, ideally including responsibility for small project delivery.
•Hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline.
•A management-level Health & Safety qualification such as SMSTS.
•Strong IT skills with confidence using Microsoft Office and CAFM systems.
•Comfort taking on additional responsibilities including Legionella, Asbestos, Confined Space, or Working at Height Authorised Person roles (training provided where required).

Experience:Facilities managementMaintenanceDefenceContract servicesPlanned maintenanceReactive maintenance

Skills:LeadershipSafety cultureRelationship managementStakeholder communicationDecision-making

Certifications:SMSTSHNC

Tech Stack:Microsoft OfficeCAFMRisk AssessmentsMethod Statements

Company Brief

Serco

Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn

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Serco

1 day ago

Service Manager (North Yorkshire, North Yorkshire, GB, YO10 4HD)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead the safe, compliant, and effective delivery of planned and reactive maintenance services across the VIVO contract.
•Coordinate day-to-day service delivery, ensuring operatives are deployed with the correct equipment, skills, and authorisations.
•Oversee safe systems of work, review Risk Assessments and Method Statements, and ensure accurate CAFM system recording with supporting documentation.
•Serve as key point of contact for Defence Infrastructure Organisation representatives, resolve operational issues and complaints, and provide professional and technical advice for estate operations.
•Lead by example, embed a positive safety culture, provide supervision and coaching, and manage small billable works including producing rough orders of cost.

Pay and Benefits

Salary: GBP 38,000 - 42,000

Perks:PensionAnnual LeaveHealth InsuranceLife Assurance

Key Requirements

•Practical experience delivering planned and reactive maintenance services, ideally including responsibility for small project delivery.
•Hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline.
•A management-level Health & Safety qualification such as SMSTS.
•Strong IT skills with confidence using Microsoft Office and CAFM systems.
•Comfort taking on additional responsibilities including Legionella, Asbestos, Confined Space, or Working at Height Authorised Person roles (training provided where required).

Experience:Facilities managementMaintenanceDefenceContract servicesPlanned maintenanceReactive maintenance

Skills:LeadershipSafety cultureRelationship managementStakeholder communicationDecision-making

Certifications:SMSTSHNC

Tech Stack:Microsoft OfficeCAFMRisk AssessmentsMethod Statements

Company Brief

Serco

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn