Sr. Manager Logistics Product Operations

Delivery Hero
Dubai
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Prioritization","Problem-solving","Stakeholder management"]

Lead Logistics product operations by driving product discovery, prioritization, and a roadmap aligned to logistics OKRs and local/regional team needs. Partner with business and tech teams to solve product pain points, advocate for feature requests with business cases, and oversee new rollouts including testing, experiments, and success-metric reporting. Ensure feedback loops, product documentation, and escalation of critical issues while transitioning new features to Logistics owners.

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FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Sr. Manager Logistics Product Operations

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead Logistics product operations by driving product discovery, prioritization, and a roadmap aligned to logistics OKRs and local/regional team needs. Partner with business and tech teams to solve product pain points, advocate for feature requests with business cases, and oversee new rollouts including testing, experiments, and success-metric reporting. Ensure feedback loops, product documentation, and escalation of critical issues while transitioning new features to Logistics owners.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead product discovery and prioritization, aligning Logistics product strategy and roadmap with logistics OKRs and local/regional team needs.
  • •Build Logistics product requirements and engage with business and tech stakeholders to address pain points and prioritize new features.
  • •Drive product problem-solving for Logistics priorities, including raising feature requests and advocating with Delivery Hero and talabat stakeholders using business cases.
  • •Oversee new feature rollouts: ensure pre-launch actions, design experiment setups, define and monitor success metrics, and recommend next steps pre and post go-live.
  • •Manage product documentation and communications, run feedback loops, and handle product emergencies by escalating and cascading resolution for critical bugs and issues.

Key Requirements

  • •Bachelor’s degree required, preferably in Business, IT, or related fields.
  • •10+ years of experience in logistics, product management, or related roles.
  • •Experience in food delivery, e-commerce, or q-commerce is highly advantageous.
  • •Ability to interpret complex data sets and apply analytical, data-driven problem-solving, including test design and interpretations.
  • •Excellent English communication skills and strong leadership to lead cross-functional teams and influence without authority.
Experience:10+ yearsLogisticsProduct managementFood deliveryE-commerceQ-commerce
Education:Bachelor's
Skills:LeadershipCommunicationPrioritizationProblem-solvingStakeholder management
Languages:English

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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