MIU MIU Client Advisor Milano Sant'Andrea (Milano, IT)

Prada Group
Milan
Workplace: OnsiteFull timeEUR 30,022 - 45,000 annuallyFunction: SalesSkills: ["Customer relationship management","Brand ambassador","Teamwork","Organization","Detail-oriented"]

Deliver an exceptional in-store client experience while maximizing sales by building strong customer relationships and brand loyalty. Act as a brand ambassador, handle customer issues with the right support, and stay current on fashion trends and competitors. Oversee stock management activities including KPIs, stock procedures, goods receipt, stock counts, product flow tracking in SAP, markdown operations, and managing returns, transfers, and e-commerce deliveries.

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FursaFursa
Prada Group
Prada Group
1 day ago

MIU MIU Client Advisor Milano Sant'Andrea (Milano, IT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an exceptional in-store client experience while maximizing sales by building strong customer relationships and brand loyalty. Act as a brand ambassador, handle customer issues with the right support, and stay current on fashion trends and competitors. Oversee stock management activities including KPIs, stock procedures, goods receipt, stock counts, product flow tracking in SAP, markdown operations, and managing returns, transfers, and e-commerce deliveries.
Location: Milan
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Welcome and serve customers with an excellent in-store experience.
  • •Maintain and develop client relationships using an individual approach, including CRM and digital tools.
  • •Drive cross-selling across departments to achieve individual sales targets and KPIs.
  • •Manage stock and product operations: goods receipt, merchandise arrangement, stock-takes/counting, product flow tracking in SAP, and markdown activities.
  • •Ensure security and proper handling of products in store and warehouse, including minimizing stock losses and managing returns/transfers/e-commerce delivery per guidelines.

Pay and Benefits

Salary: EUR 30,022 - 45,000 annually

Key Requirements

  • •Fluent spoken English; other languages are desirable.
  • •High affinity for luxury products and strong brand/product knowledge.
  • •Ability to build and maintain client relationships and foster brand loyalty.
  • •Organized, detail oriented, mature, assertive, and responsible with strong teamwork skills.
  • •Comfort working with CRM/digital tools and handling stock management procedures, including KPI and loss prevention.
Experience:LuxuryFashion retail
Skills:Customer relationship managementBrand ambassadorTeamworkOrganizationDetail-oriented
Languages:English
Tech Stack:CRMSAP

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn