Senior Decision Science Analyst - P&C Claims GenAI

USAA
San Antonio
Workplace: HybridFull timeUSD 114,080 - 218,030 annuallyFunction: Insurance & ActuarialExperience: 4-6 yearsEducation: mastersSkills: ["Communication","Cross-functional collaboration","Analytical thinking","Influencing stakeholders"]

Build and optimize GenAI decision recommendations for P&C claims by validating outcomes, running experimentation and causal analysis, and separating true business impact from correlation. Apply NLP and unstructured-data analytics to extract insights from claims notes and documents, while ensuring Responsible AI governance through risk, bias, explainability, and compliance. Translate complex problems into decision intelligence, define success metrics, and operationalize recommendations across claims workflows.

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FursaFursa
USAA
USAA
3 days ago

Senior Decision Science Analyst - P&C Claims GenAI

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Build and optimize GenAI decision recommendations for P&C claims by validating outcomes, running experimentation and causal analysis, and separating true business impact from correlation. Apply NLP and unstructured-data analytics to extract insights from claims notes and documents, while ensuring Responsible AI governance through risk, bias, explainability, and compliance. Translate complex problems into decision intelligence, define success metrics, and operationalize recommendations across claims workflows.
Location: San Antonio
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Evaluate, validate, and optimize GenAI-generated recommendations to improve decision quality and business outcomes.
  • •Use experimentation and causal analytics (A/B testing, causal inference, impact measurement) to quantify GenAI value.
  • •Apply NLP and semantic analysis to extract insights from unstructured claims notes, documents, and other text-based sources.
  • •Ensure Responsible AI & governance by addressing AI risks, bias detection, explainability, compliance, and auditability.
  • •Translate complex business problems into AI decision strategies, define success metrics, integrate GenAI into operational workflows, and document methodology for peer review.
Travel: Low travel

Pay and Benefits

Salary: USD 114,080 - 218,030 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeavePaid LeavePaid HolidaysAdoption AssistanceVolunteer HoursWellness StipendLearning Budget

Key Requirements

  • •6 years of data & analytics experience OR 4 years data/analytics plus up to 2 years progressive functional business experience (total 6 years) OR an advanced degree in a quantitative analytics field with 4 years experience.
  • •Advanced skills in mathematical and statistical techniques for fact-based decision-making.
  • •Advanced knowledge of data analysis tools, data visualization, and developing SQL queries/procedures; experience with SQL, SAS, and BI tools (or similar).
  • •Experience with new/emerging data sets, including data wrangling/munging to generate insights.
  • •Demonstrated ability to apply GenAI decision evaluation, experimentation/causal analytics (A/B testing, causal inference), and NLP on unstructured text data.
Experience:4-6 yearsData & analyticsInsuranceP&CBankingFinance
Education:Master's in Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline
Skills:CommunicationCross-functional collaborationAnalytical thinkingInfluencing stakeholders
Tech Stack:GenAINLPA/B testingSQLSASBI toolsPythonNeural NetworksData MiningCloudIoTStreaming/NRT data

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn