Tapestry

2 weeks ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead day-to-day operations on the sales floor to create a customer-first, high-energy environment. Drive personal and team sales performance against KPI targets by coaching, goal setting, and ongoing development. Build client relationships to improve service, repeat business, and VIP retention. Oversee opening/closing processes (cash handling, deposits, register operations, key holding), maintain inventory integrity through POS and stockroom replenishment, and support omni-channel initiatives like virtual selling and live-stream shopping.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales and lead the team to achieve sales and KPI targets by analyzing metrics and applying best practices.
•Build client relationships through proactive outreach and service standards to drive repeat business and VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and provide feedback to store leadership.
•Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
•Ensure operational excellence by processing POS transactions and inventory activities, maintaining the stockroom, and supporting omni-channel/virtual selling initiatives including live-stream shopping.

Pay and Benefits

Salary: 17 - 27.75

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

•2+ years of retail service experience in a management or floor leadership role in luxury/premium or comparable retail (education and experience may be considered).
•Strong written and verbal communication with the ability to multi-task, prioritize, and navigate the sales floor confidently.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and understanding of platform trends.
•Comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ years

Skills:LeadershipCoachingCustomer focusInterpersonal skillsDrive for resultsLearning agilityDealing with ambiguityCourageCreativity

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointOutlookPOSOmni-channelVirtual sellingLive-stream shoppingSocial mediaClienteling systemsBank deposits

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

2 weeks ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales and lead the team to achieve sales and KPI targets by analyzing metrics and applying best practices.
•Build client relationships through proactive outreach and service standards to drive repeat business and VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and provide feedback to store leadership.
•Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
•Ensure operational excellence by processing POS transactions and inventory activities, maintaining the stockroom, and supporting omni-channel/virtual selling initiatives including live-stream shopping.

Pay and Benefits

Salary: 17 - 27.75

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

•2+ years of retail service experience in a management or floor leadership role in luxury/premium or comparable retail (education and experience may be considered).
•Strong written and verbal communication with the ability to multi-task, prioritize, and navigate the sales floor confidently.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and understanding of platform trends.
•Comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ years

Skills:LeadershipCoachingCustomer focusInterpersonal skillsDrive for resultsLearning agilityDealing with ambiguityCourageCreativity

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointOutlookPOSOmni-channelVirtual sellingLive-stream shoppingSocial mediaClienteling systemsBank deposits

Company Brief

Tapestry

Industry: Luxury Goods

Website