Distributed Cloud |Microsoft 365 Specialist, Hybrid

Devoteam
Portugal
Workplace: HybridFull timeFunction: IT Operations (Systems/Network Admin)Experience: 3+ yearsEducation: bachelorsSkills: ["Communication","Teamwork","Training","Problem-solving","Influencing"]

Trusted IT professional to troubleshoot and resolve escalated Microsoft 365 issues (Teams, OneDrive, SharePoint, Exchange Online), collaborate with Level 1 support, and empower end-users through training. You’ll optimize workflows, promote feature adoption, gather user feedback, analyze usage trends, and ensure accessible, streamlined Microsoft 365 configurations for improved teamwork and productivity in a hybrid environment.

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Devoteam
Devoteam
7 months ago

Distributed Cloud |Microsoft 365 Specialist, Hybrid

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Trusted IT professional to troubleshoot and resolve escalated Microsoft 365 issues (Teams, OneDrive, SharePoint, Exchange Online), collaborate with Level 1 support, and empower end-users through training. You’ll optimize workflows, promote feature adoption, gather user feedback, analyze usage trends, and ensure accessible, streamlined Microsoft 365 configurations for improved teamwork and productivity in a hybrid environment.
Location: Portugal
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Troubleshoot and resolve escalated issues in Microsoft 365 applications, such as Teams, OneDrive, SharePoint, and Exchange Online.
  • •Collaborate with Level 1 support teams to address complex user concerns effectively.
  • •Develop and deliver training sessions, guides, and resources tailored to the needs of end-users.
  • •Promote adoption of new features by demonstrating their practical applications in workflows.
  • •Gather feedback from users to identify areas for improvement in functionality and ease of use.

Key Requirements

  • •Strong knowledge of operating systems (Windows)
  • •Experience minimum 3 years on a similar role
  • •Bachelor’s degree in computer science or equivalent
  • •Ability to diagnose and resolve technical problems efficiently
  • •Good communication and teamwork skills
  • •Fluency in English (spoken and written)
Experience:3+ yearsITMicrosoft 365System & Network Administrator
Education:Bachelor's in Computer Science
Skills:CommunicationTeamworkTrainingProblem-solvingInfluencing
Languages:English
Tech Stack:Microsoft 365TeamsOneDriveSharePointExchange OnlineWindows

Company Brief

Devoteam
Devoteam is an IT consulting firm specializing in digital transformation, cloud, cybersecurity, and data solutions for enterprise clients across Europe and the Middle East, combining technology partnerships with management consulting services.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1995
WebsiteLinkedIn