New Instruction Administrator

Davies
United Kingdom
Workplace: HybridFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Attention to detail","Organisational skills","Communication","Teamwork","Time management"]

Process new client instructions efficiently and accurately as part of the File Opening Team. Manage incoming instructions from central inboxes and client portals, downloading and collating documentation, logging work with full audit trails, and prioritising urgent items within service levels. Maintain compliance with data protection and regulatory standards, support file closures and operational admin, and help the wider Business Support unit deliver a high-quality client service.

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Davies
Davies
5 hours ago

New Instruction Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Process new client instructions efficiently and accurately as part of the File Opening Team. Manage incoming instructions from central inboxes and client portals, downloading and collating documentation, logging work with full audit trails, and prioritising urgent items within service levels. Maintain compliance with data protection and regulatory standards, support file closures and operational admin, and help the wider Business Support unit deliver a high-quality client service.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Manage incoming instructions received via central inboxes and client portals
  • •Download, combine, and process documentation accurately within agreed service levels
  • •Log all incoming work to maintain audit trails and traceability
  • •Prioritise urgent instructions and process within agreed timeframes
  • •Maintain compliance with data protection and regulatory standards, and support additional administrative tasks such as file closures and post distribution

Pay and Benefits

Perks:Paid LeaveHealth InsurancePensionGym Membership

Key Requirements

  • •5 GCSEs at Grade A-C (or equivalent), including Maths and English
  • •Basic Microsoft Outlook experience
  • •Strong attention to detail and organisational skills
  • •Good communication skills and ability to work effectively within a team
  • •Ability to manage competing priorities and work to deadlines
Education:High School
Skills:Attention to detailOrganisational skillsCommunicationTeamworkTime management
Tech Stack:Microsoft OutlookClient portalsDatabases

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor