Business Systems Analyst

Notion Labs
San Francisco
Workplace: OnsiteFull timeUSD 145,000 - 170,000 annuallyFunction: Business OperationsExperience: 7+ yearsSkills: ["Stakeholder collaboration","Process mapping","Requirements gathering","Testing discipline","Documentation"]

Analyze sales business processes and CRM systems to identify improvement opportunities and deliver end-to-end projects that unlock the sales team’s goals. Partner with RevOps, Sales Ops, Deal Desk, Finance, and Legal to turn deal friction into durable workflows, automation, and a faster, more confident quoting experience. Own Salesforce configuration and governed change management (Flows, objects, validation rules, security controls), driving testing, documentation, and ongoing support in an in-office, Agile environment.

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FursaFursa
Notion Labs
Notion Labs
1 month ago

Business Systems Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Analyze sales business processes and CRM systems to identify improvement opportunities and deliver end-to-end projects that unlock the sales team’s goals. Partner with RevOps, Sales Ops, Deal Desk, Finance, and Legal to turn deal friction into durable workflows, automation, and a faster, more confident quoting experience. Own Salesforce configuration and governed change management (Flows, objects, validation rules, security controls), driving testing, documentation, and ongoing support in an in-office, Agile environment.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Analyze business processes and sales systems to identify improvement opportunities and drive solutions end to end.
  • •Lead Salesforce configuration changes through a governed change management process, including Flows, custom objects, validation rules, and security controls.
  • •Partner with RevOps, Sales Ops, Deal Desk, Finance, and Legal to turn deal friction into durable workflows and automation.
  • •Collaborate with senior admins and developers to configure solutions across core CRM data models (Accounts, Opportunities, lead-to-opportunity processes).
  • •Support day-to-day system questions, unblock workflows, and ensure thorough testing, documentation, and clear communication for system changes.

Pay and Benefits

Salary: USD 145,000 - 170,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Be Salesforce Admin certified.
  • •7+ years of experience as a Sales Business Systems Analyst and/or providing Salesforce support.
  • •Experience with a CPQ implementation and deep knowledge of quote-to-cash and related sales processes.
  • •Strong working knowledge of Sales Cloud best practices, including building Flows, validation rules, and reports.
  • •Ability to map processes, translate needs into user stories, and collaborate effectively with stakeholders in Agile environments.
Experience:7+ years
Skills:Stakeholder collaborationProcess mappingRequirements gatheringTesting disciplineDocumentation
Certifications:Salesforce AdminCertified Salesforce CPQ Specialist
Tech Stack:SalesforceSalesforce Sales CloudSalesforce CPQCPQFlowsValidation rulesReportsSandbox-first developmentAgile

Company Brief

Notion Labs
Notion builds a customizable all-in-one workspace for notes, docs, databases, and collaboration, now adding AI-powered features and enterprise capabilities to serve teams and organizations worldwide.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2016
Glassdoor
Glassdoor: 4.5
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