Customer Service Delivery Advocate- 4 day work week!

Carvana
Indiana
Workplace: OnsiteFull timeUSD 19 - 21 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Attention to detail","Communication","Safety awareness"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, while providing a positive, customer-focused experience. Load and unload vehicles, inspect haulers for safety, complete customer paperwork, and record thorough notes in the customer tracking system. Maintain a clean driving record in line with CMV requirements, meet physical demands, and obtain required local credentials (notary and state-specific licenses) within set timeframes.

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FursaFursa
Carvana
Carvana
1 month ago

Customer Service Delivery Advocate- 4 day work week!

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, while providing a positive, customer-focused experience. Load and unload vehicles, inspect haulers for safety, complete customer paperwork, and record thorough notes in the customer tracking system. Maintain a clean driving record in line with CMV requirements, meet physical demands, and obtain required local credentials (notary and state-specific licenses) within set timeframes.
Location: Indiana
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers.
  • •Frequently load/unload vehicles and inspect the hauler to ensure vehicles remain safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record according to Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:401kHealth InsuranceDentalVisionPaid LeaveLearning BudgetEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading haulers in indoor and outdoor conditions.
  • •Must be able to read, write, speak, and understand English.
  • •Requires 50 lbs lifting/carrying/pushing/pulling capability and sustained activity for 8+ hours.
  • •Must be able to obtain required credentials (Notary within 90 days; state-specific requirements including DMV access and specialty licenses).
Experience:2+ yearsAutomotiveRetailCustomer service
Skills:Customer serviceAttention to detailCommunicationSafety awareness
Licenses:NotaryDOT Medical CardChauffeur's licenseVehicle Verifier license
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn