Sales Support Representative - HVAC

Ferguson
United States
Workplace: OnsiteFull timeUSD 18.71 - 34.36 hourlyFunction: Sales0Skills: ["Customer service","Relationship building","Upselling","Decision making","Fast-paced execution"]

Support customers and Sales associates by identifying the right HVAC products and solutions, preparing timely quotations, and ensuring accurate sales orders. Coordinate deliveries on customers’ behalf, answer sales calls with prompt issue resolution, and use CRM and phone systems effectively. This onsite Monday–Friday role is designed for hands-on, customer-focused growth in the HVAC/trades industry.

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Ferguson
Ferguson
6 hours ago

Sales Support Representative - HVAC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Support customers and Sales associates by identifying the right HVAC products and solutions, preparing timely quotations, and ensuring accurate sales orders. Coordinate deliveries on customers’ behalf, answer sales calls with prompt issue resolution, and use CRM and phone systems effectively. This onsite Monday–Friday role is designed for hands-on, customer-focused growth in the HVAC/trades industry.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Work with Sales associates to support customers by determining best products and solutions.
  • •Provide personalized customer service with timely quotations and accurate sales orders.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls for general information and resolve customer concerns.
  • •Use CRM and phone systems effectively.

Pay and Benefits

Salary: USD 18.71 - 34.36 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •0–3 years of sales and/or customer service experience is preferred.
  • •Experience in plumbing, HVAC, or other trades is a plus.
  • •Strong sales skills, including the ability to upsell.
  • •Proven ability to respond quickly to customer needs and make timely decisions.
  • •General digital literacy (Microsoft Office) and the ability to quickly learn product knowledge and processes.
Experience:0HVACTradesCustomer serviceSales
Skills:Customer serviceRelationship buildingUpsellingDecision makingFast-paced execution
Tech Stack:CRMMicrosoft Office

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn