Specialist-Internal Communications, AACU Employee Communications and Engagement

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2+ yearsEducation: bachelorsSkills: ["Written communications","Storytelling","Editing","People skills","Project management"]

Develop and execute internal communication strategies for the American Airlines Credit Union, translating leadership priorities and organizational changes into clear, engaging storytelling. Create and publish content across intranet, email, digital signage, and presentations, maintain editorial calendars, and develop visually aligned materials. Partner with leaders and SMEs, manage communication projects, and use feedback and metrics to improve effectiveness while supporting employee events and recognition programs.

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American Airlines Group
American Airlines Group
1 day ago

Specialist-Internal Communications, AACU Employee Communications and Engagement

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Develop and execute internal communication strategies for the American Airlines Credit Union, translating leadership priorities and organizational changes into clear, engaging storytelling. Create and publish content across intranet, email, digital signage, and presentations, maintain editorial calendars, and develop visually aligned materials. Partner with leaders and SMEs, manage communication projects, and use feedback and metrics to improve effectiveness while supporting employee events and recognition programs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Develop and execute internal communication strategies, plans, and campaigns to support organizational goals and engagement.
  • •Partner with leaders and subject matter experts to shape messaging and create materials such as talking points, presentations, FAQs, toolkits, and announcements.
  • •Translate complex business, operational, and technology topics into clear, actionable communications for target audiences.
  • •Create, edit, and publish content across internal channels (intranet, email, digital signage, presentations) while maintaining consistent editorial calendars and voice.
  • •Manage communication projects using feedback and metrics, and support team member events and recognition communications as needed.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •Bachelor’s degree in Communications, Public Relations, or Journalism, or equivalent relevant experience.
  • •2+ years of experience in internal communications, corporate communications, public relations, or a related field.
  • •Strong writing, editing, and storytelling skills to translate complex information for team members.
  • •Experience developing branded graphics and visual communications using Adobe Creative Suite or Canva.
  • •Skilled in Microsoft Office (Word, Excel, PowerPoint) and able to manage multiple assignments and deadlines.
Experience:2+ yearsInternal communicationsCorporate communicationsPublic relationsFinancial services
Education:Bachelor's in Communications, Public Relations, or Journalism
Skills:Written communicationsStorytellingEditingPeople skillsProject management
Tech Stack:Microsoft OfficeWordExcelPowerPointAdobe Creative SuiteCanvaIntranetEmailDigital signagePresentations

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn