Area Customer Experience Specialist

Huntington Bancshares
Ohio
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Dependability","Adaptability","Customer service","Problem-solving","Presentation skills"]

Provide best-in-class customer experiences across multiple branches within your region, serving walk-in customers as a financial concierge. You’ll process customer transactions with strong cash controls, resolve issues, and educate customers on deposits, loans, and account/service maintenance. The role includes traveling between local branches as needed, supporting colleagues with consistent service, and recommending appropriate banking products based on customers’ goals and needs.

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Huntington Bancshares
Huntington Bancshares
3 months ago

Area Customer Experience Specialist

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Last checked: 4 hours agoStatus: Live

Job Summary

Provide best-in-class customer experiences across multiple branches within your region, serving walk-in customers as a financial concierge. You’ll process customer transactions with strong cash controls, resolve issues, and educate customers on deposits, loans, and account/service maintenance. The role includes traveling between local branches as needed, supporting colleagues with consistent service, and recommending appropriate banking products based on customers’ goals and needs.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide multi-branch coverage for branch banking activities, including customer transactions and servicing customer needs.
  • •Process customer transactions accurately and efficiently, maintaining cash controls and balancing daily.
  • •Deliver excellent customer service and resolve customer issues.
  • •Educate customers on deposits and loans, and support service or account maintenance.
  • •Travel dependably to multiple branch locations throughout the week as needed.
Travel: High travel

Key Requirements

  • •High School Diploma or GED.
  • •Minimum of 1 year customer service and branch banking experience.
Experience:1+ yearsBranch bankingCustomer service
Education:High School
Skills:DependabilityAdaptabilityCustomer serviceProblem-solvingPresentation skills
Licenses:NMLS licenseNotary license
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn