Specialist III - Universal Banker (UB) New York Ave.
Washington
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 5+ yearsSkills: ["Customer relationship building","Coaching","Problem analysis","Service focus","Process improvement"]Deliver consistent, high-quality client experiences across branch locations by managing day-to-day frontline service operations and ensuring accurate, timely transaction execution. Support customer transactions, resolve complex service issues, and coach branch teams to meet performance expectations. Strengthen service delivery through process improvements and monitoring operational controls to reduce risk and maintain compliance. Build customer relationships and cross-sell banking products while referring clients to the right services as needed.
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