Lead - Procurement Systems

Freshworks
San Mateo
Workplace: HybridFull timeUSD 105,000 - 130,000 annuallyFunction: Procurement & SourcingExperience: 5+ yearsSkills: ["Cross-functional collaboration","Interpersonal skills","Organizational skills","Independent self-starter","Risk assessment"]

Lead procurement systems for the Procurement Operations team by owning administration, configuration, and maintenance of procurement tools and systems. Serve as the procurement systems expert to standardize requirements and deliver scalable source-to-pay improvements. Partner cross-functionally (including IT) to support implementations, manage data and system migrations, assess risks, and communicate status to management. Evaluate end-user training needs and develop effective training materials for new tools and changes.

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FursaFursa
Freshworks
Freshworks
1 month ago

Lead - Procurement Systems

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Lead procurement systems for the Procurement Operations team by owning administration, configuration, and maintenance of procurement tools and systems. Serve as the procurement systems expert to standardize requirements and deliver scalable source-to-pay improvements. Partner cross-functionally (including IT) to support implementations, manage data and system migrations, assess risks, and communicate status to management. Evaluate end-user training needs and develop effective training materials for new tools and changes.
Location: San Mateo
Workplace: Hybrid
Employment Type: Full time
Job Function: Procurement & Sourcing
Seniority: Mid level

Key Responsibilities

  • •Drive procurement systems improvements and successful implementations through cross-functional partnerships.
  • •Analyze system design and functionality to identify potential issues and propose creative solutions and alternatives.
  • •Perform procurement system administration, configuration, and maintenance.
  • •Manage data and system migrations, supporting procurement system implementation and improvement activities.
  • •Assess end-user training needs, develop or enhance training materials, and deliver training programs for new tools or changes.

Pay and Benefits

Salary: USD 105,000 - 130,000 annually

Key Requirements

  • •Experience implementing, administering, and integrating SaaS software.
  • •5+ years in Procurement Systems Management, Source to Pay Process Design, or system implementation.
  • •Experience designing and deploying new systems and processes at scale with continuous process improvement.
  • •Proven interpersonal and organizational skills to drive cross-functional initiatives in a dynamic environment.
  • •Experience with Zip (SaaS) is a plus.
Experience:5+ years
Skills:Cross-functional collaborationInterpersonal skillsOrganizational skillsIndependent self-starterRisk assessment
Languages:English
Tech Stack:SaaSZip

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
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