Specialist, Operations Support (Fort Worth, TX, US)

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Product ManagementEducation: high_schoolSkills: ["Analytical skills","Problem-solving","Prioritization","Communication","Ability to work under pressure"]

Provide operational support for American Airlines’ Flight Operating System (FOS), ensuring seamless coordination across Dispatch, Load Planning, Ramp Services, Maintenance, Engineering, and Crew Management. Troubleshoot and resolve FOS issues, perform data integrity checks, manage aircraft configurations, and update records for accuracy. Monitor ACARS for automated flight status updates, compile daily Operations Review Reports, and coordinate critical schedule changes while supporting FOS security measures and access permissions.

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FursaFursa
American Airlines Group
American Airlines Group
6 days ago

Specialist, Operations Support (Fort Worth, TX, US)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 40 minutes agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Provide operational support for American Airlines’ Flight Operating System (FOS), ensuring seamless coordination across Dispatch, Load Planning, Ramp Services, Maintenance, Engineering, and Crew Management. Troubleshoot and resolve FOS issues, perform data integrity checks, manage aircraft configurations, and update records for accuracy. Monitor ACARS for automated flight status updates, compile daily Operations Review Reports, and coordinate critical schedule changes while supporting FOS security measures and access permissions.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Provide support for FOS across all company departments and ensure seamless operations.
  • •Resolve FOS issues, escalating complex problems as needed.
  • •Conduct data integrity checks and edits in the FOS database to ensure accuracy.
  • •Manage aircraft configurations and coordinate critical schedule changes with regular FOS schedule adjustments.
  • •Monitor ACARS for automated flight status updates and support FOS security measures and access permissions.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceDoctor VisitsFlexible SpendingWellness StipendEmployee Assistance

Key Requirements

  • •High school diploma or equivalent experience/training.
  • •Experience in transport airline operations, including roles in flight operations, dispatch, load planning, ramp operations, airport tower, or maintenance control.
  • •Experience in airline operations with proficiency in FOS (preferred: 5 years).
  • •Associate degree or higher in Science, Aviation, or Computer Science (or equivalent experience).
  • •Strong analytical, problem-solving, and task prioritization skills, with ability to work under pressure (including weekends, holidays, and on-call).
Experience:Airline operationsTransport airline operationsFlight operationsDispatchLoad planningRamp operationsAviationMaintenance control
Education:High School in Science, Aviation or Computer Science
Skills:Analytical skillsProblem-solvingPrioritizationCommunicationAbility to work under pressure
Tech Stack:Flight Operating System (FOS)ACARSARINC Communications and Reporting SystemMS Office Suite

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn