Analyst - Enterprise Agentic Search Content

American Express
New York
Workplace: HybridFull timeFunction: Content & Editorial (Writing/Editing)Experience: 1-3 yearsEducation: bachelorsSkills: ["Analytical skills","Attention to detail","Collaboration","Communication","Proactive mindset"]

Support execution of an enterprise content strategy for AI-driven and agentic discovery experiences. Identify content gaps and optimization opportunities, implement prompt optimization and AI-readable/structured content formats, and maintain enterprise taxonomy “spine” for accurate discovery. Partner with marketing, product, UX, research, analytics, and technology to support source-of-truth mapping, experimentation tracking, and performance analysis to improve trusted, machine-readable brand experiences.

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FursaFursa
American Express
American Express
4 days ago

Analyst - Enterprise Agentic Search Content

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Last checked: 1 hour agoStatus: Live

Job Summary

Support execution of an enterprise content strategy for AI-driven and agentic discovery experiences. Identify content gaps and optimization opportunities, implement prompt optimization and AI-readable/structured content formats, and maintain enterprise taxonomy “spine” for accurate discovery. Partner with marketing, product, UX, research, analytics, and technology to support source-of-truth mapping, experimentation tracking, and performance analysis to improve trusted, machine-readable brand experiences.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Entry level

Key Responsibilities

  • •Support execution of enterprise content strategy by identifying content gaps, optimization opportunities, and inconsistencies in AI-generated answers.
  • •Implement frameworks for prompt optimization, structured data, and AI-readable content formats.
  • •Partner cross-functionally (Marketing, Product, UX Design, Research, Analytics) to support content initiatives across AI agentic discovery use cases.
  • •Contribute to maintaining and applying the enterprise “spine” (taxonomy of intents, topics, and behaviors) and support source-of-truth mapping for accuracy and governance.
  • •Track experimentation and analyze performance data to generate insights, while supporting content operations like workflow coordination, templates/playbooks, and documentation.

Key Requirements

  • •1–3+ years of experience in content strategy, content operations, SEO/AEO, digital marketing, analytics, or a related field.
  • •Strong interest in AI-driven search, LLMs, and emerging digital discovery platforms.
  • •Experience in industries where content and merchandising is critical.
  • •Familiarity with content management systems, structured content, or metadata is a plus.
  • •Basic understanding of SEO or search ecosystem trends, including conversational or AI-driven experiences.
Experience:1-3 years
Education:Bachelor's
Skills:Analytical skillsAttention to detailCollaborationCommunicationProactive mindset
Tech Stack:AI-driven searchLLMsSEOAEOContent management systemsStructured dataMetadataTaxonomy

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn