Account Manager, Corporate Reputation - Burson

Burson
London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 3-4 yearsSkills: ["Client management","Relationship building","Writing","Editing","Presentation","Communication","Mentorship","Analytical mindset","Cross-functional collaboration","Creative problem-solving"]

Own day-to-day client relationships for corporate and public affairs accounts, managing workflows and project delivery from planning through execution. Help shape proactive and reactive communications strategies, including media relations across earned, owned, and digital channels. Draft and refine press releases, op-eds, briefing notes, and social content, while coordinating with strategists, data/insight specialists, and creative teams. Track budgets and timelines, support growth via organic opportunities, and mentor junior colleagues.

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Burson
Burson
22 hours ago

Account Manager, Corporate Reputation - Burson

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Job Summary

Own day-to-day client relationships for corporate and public affairs accounts, managing workflows and project delivery from planning through execution. Help shape proactive and reactive communications strategies, including media relations across earned, owned, and digital channels. Draft and refine press releases, op-eds, briefing notes, and social content, while coordinating with strategists, data/insight specialists, and creative teams. Track budgets and timelines, support growth via organic opportunities, and mentor junior colleagues.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Act as a key day-to-day contact for clients, running account status meetings and ensuring seamless service delivery.
  • •Contribute to campaign planning and execute proactive media relations across earned, owned, and digital channels.
  • •Draft and refine high-quality content (press releases, op-eds, briefing notes, social content) tailored to audiences.
  • •Drive day-to-day account workflows across multiple projects, ensuring deadlines and alignment with client expectations.
  • •Track budgets, vendor invoices, and project timelines; support growth opportunities and integrated pitch solutions.

Key Requirements

  • •3–4+ years of agency experience in corporate communications or corporate affairs.
  • •Proven experience managing day-to-day client requests and delivering corporate communications campaigns.
  • •Experience in media relations, including securing high-tier coverage and executing reputation management tactics.
  • •Strong writing and editing skills for press releases, op-eds, briefing notes, and social content.
  • •Financial literacy, including managing project trackers, purchase orders, and budget monitoring.
Experience:3-4 yearsAgencyCorporate communicationsCorporate affairsMedia relationsReputation management
Skills:Client managementRelationship buildingWritingEditingPresentationCommunicationMentorshipAnalytical mindsetCross-functional collaborationCreative problem-solving

Company Brief

Burson
Burson Global is a communications and public relations agency providing strategic PR, corporate communications, crisis management, media relations, and stakeholder engagement services to clients across industries to build reputation and manage public perception.
Industry: Professional Services
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