360Learning

4 weeks ago

Solution Expert

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Act as a trusted advisor to strategic customers during the RUN phase, translating advanced needs into scalable 360Learning solutions. Own a portfolio of enterprise clients and lead complex integrations (APIs, flat files, third-party tools), including SSO setup and troubleshooting. Redesign platform architecture, run solution audits, provide high-level recommendations to maximize long-term value, and collaborate with Sales, Product, and Customer Success throughout each customer lifecycle.

Location: Berlin, Germany

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Support strategic customers in the RUN phase by analyzing complex use cases and translating requirements into scalable platform solutions.
•Manage a portfolio of enterprise clients through their lifecycle to drive product adoption and deliver tailored solutions.
•Lead complex integrations (APIs, flat files, third-party tools), including integration implementation and troubleshooting.
•Redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
•Work with internal teams (Sales, Product, Customer Success) to align on advanced client needs and challenge existing setups.

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkParental Leave

Key Requirements

•3 years of professional consulting experience in a customer-facing role (e.g., Level 2/3 support, technical consultant, Technical Account Manager).
•Previous deployment experience of SaaS products, ideally in HR-related contexts.
•Project management skills to manage multiple implementations and priorities.
•Good understanding and experience with APIs and SSO configuration/troubleshooting.
•Solution-oriented, client-first mindset with French, English, and German proficiency.

Experience:SaaSCustomer-facing consultingHR

Skills:Client-first mindsetAdaptabilityStructured problem-solvingAnalytical thinkingPriority management

Languages:FrenchEnglishGerman

Tech Stack:TrelloAPIsSSOThird-party toolsTicketingFlat files

Company Brief

360Learning

Website

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360Learning

4 weeks ago

Solution Expert

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Berlin, Germany

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Support strategic customers in the RUN phase by analyzing complex use cases and translating requirements into scalable platform solutions.
•Manage a portfolio of enterprise clients through their lifecycle to drive product adoption and deliver tailored solutions.
•Lead complex integrations (APIs, flat files, third-party tools), including integration implementation and troubleshooting.
•Redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
•Work with internal teams (Sales, Product, Customer Success) to align on advanced client needs and challenge existing setups.

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkParental Leave

Key Requirements

•3 years of professional consulting experience in a customer-facing role (e.g., Level 2/3 support, technical consultant, Technical Account Manager).
•Previous deployment experience of SaaS products, ideally in HR-related contexts.
•Project management skills to manage multiple implementations and priorities.
•Good understanding and experience with APIs and SSO configuration/troubleshooting.
•Solution-oriented, client-first mindset with French, English, and German proficiency.

Experience:SaaSCustomer-facing consultingHR

Skills:Client-first mindsetAdaptabilityStructured problem-solvingAnalytical thinkingPriority management

Languages:FrenchEnglishGerman

Tech Stack:TrelloAPIsSSOThird-party toolsTicketingFlat files

Company Brief

360Learning

Website