Client Care Representative - Pymble | PT

Sonova
Australia
Workplace: OnsitePart timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Patience","Teamwork","Problem-solving","Administrative support"]

Provide exceptional client care while keeping the clinic running smoothly. Manage audiologist appointment scheduling, greet clients, update records, and handle client and doctor enquiries via phone and email. Answer clinic calls, assist with basic troubleshooting and servicing for hearing devices, complete accurate billing, and support day-to-day office duties. Work Monday to Thursday in a new Pymble clinic with full training provided.

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FursaFursa
Sonova
Sonova
15 hours ago

Client Care Representative - Pymble | PT

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide exceptional client care while keeping the clinic running smoothly. Manage audiologist appointment scheduling, greet clients, update records, and handle client and doctor enquiries via phone and email. Answer clinic calls, assist with basic troubleshooting and servicing for hearing devices, complete accurate billing, and support day-to-day office duties. Work Monday to Thursday in a new Pymble clinic with full training provided.
Location: Australia
Workplace: Onsite
Employment Type: Part time · Permanent
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Manage the audiologist appointment schedule, including setting and rescheduling appointments.
  • •Greet clients at the clinic and update client records.
  • •Assist with client and doctor enquiries via phone and email.
  • •Provide basic troubleshooting and servicing for hearing devices.
  • •Complete accurate billing and perform other general office duties.

Pay and Benefits

Perks:Paid ParentalEmployee DiscountsPaid LeaveLearning Budget

Key Requirements

  • •Passion for delivering a great client experience with patience and care.
  • •Strong verbal and written communication skills.
  • •Experience working in a team environment.
  • •Ability to provide administrative services with good judgement and accuracy.
  • •Excellent computer skills and a collaborative, can-do attitude.
Skills:CommunicationPatienceTeamworkProblem-solvingAdministrative support

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website