Call Clicker with English

U.S. Bancorp
Poland
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Attention to detail","Reliability","Accountability","Time management","Verbal communication"]

Support call center operations by manually initiating outbound calls for agents through a designated calling system. Maintain accurate log-in and attendance, monitor call routing, and quickly identify and report system issues such as failed connections or call flow interruptions. Follow operational procedures and communicate concerns to the right support teams. The role is home-based remote in Poland with night-shift availability and strong English proficiency.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
6 hours ago

Call Clicker with English

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support call center operations by manually initiating outbound calls for agents through a designated calling system. Maintain accurate log-in and attendance, monitor call routing, and quickly identify and report system issues such as failed connections or call flow interruptions. Follow operational procedures and communicate concerns to the right support teams. The role is home-based remote in Poland with night-shift availability and strong English proficiency.
Location: Poland
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Log into the designated calling platform at scheduled times and maintain consistent attendance.
  • •Manually launch outbound calls for call center agents in a timely and accurate manner.
  • •Monitor call activity to ensure calls are routing successfully to agents.
  • •Identify and report system issues such as login problems, failed call connections, or call flow interruptions.
  • •Follow established processes and communicate operational issues to appropriate support teams.

Key Requirements

  • •High school diploma or equivalent.
  • •Basic computer skills to navigate multiple systems.
  • •Ability to perform repetitive tasks accurately and with attention to detail.
  • •Reliable internet connection for remote work.
  • •English proficiency at B2 level or above.
Education:High School
Skills:Attention to detailReliabilityAccountabilityTime managementVerbal communication
Languages:English

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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