Retail Store Manager (Charlotte, NC)

Puma
United States
Full timeUSD 65,000 - 80,000Function: Data Science & Machine LearningExperience: 2-4 yearsSkills: ["Customer service","Leadership","Team building","Communication","Problem-solving"]

Provide consistently high standards of customer experience and direct daily store operations to meet or exceed sales, KPIs, and profitability targets. Own short- and long-term planning, expense control, merchandising execution, inventory/shrink goals, POS access, and visual standards. Lead recruitment, training, development, coaching, and talent management, while overseeing payroll scheduling, loss prevention, marketing initiatives, and safe, compliant operations.

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Puma
Puma
2 days ago

Retail Store Manager (Charlotte, NC)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide consistently high standards of customer experience and direct daily store operations to meet or exceed sales, KPIs, and profitability targets. Own short- and long-term planning, expense control, merchandising execution, inventory/shrink goals, POS access, and visual standards. Lead recruitment, training, development, coaching, and talent management, while overseeing payroll scheduling, loss prevention, marketing initiatives, and safe, compliant operations.
Location: United States
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Provide consistently high standards of customer experience in the store aligned with brand values and service standards.
  • •Ensure the store achieves or exceeds sales, KPIs, and profitability goals through planning, expense control, sales and service.
  • •Recruit, train, develop, and support employee succession; conduct coaching conversations and annual talent management.
  • •Manage payroll control and service-driven scheduling to maintain profitability while providing high service levels.
  • •Execute loss prevention education, merchandise processing, inventory/shrink goals, marketing initiatives, and store presentation standards.
Travel: Medium travel

Pay and Benefits

Salary: USD 65,000 - 80,000
Perks:Health InsuranceDental

Key Requirements

  • •2-4 years’ management experience in a customer service-oriented retail environment (preferably apparel/footwear).
  • •Proven ability to exceed sales goals, reason through complex issues, and present information to large groups.
  • •Demonstrated ability to build and develop strong teams.
  • •Effective communication skills.
  • •Computer skills and basic knowledge of MS Office programs.
Experience:2-4 yearsRetailCustomer service
Skills:Customer serviceLeadershipTeam buildingCommunicationProblem-solving
Tech Stack:MS OfficePOS

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn