Personal Banker Associate II - Williamson Square (Franklin, TN)

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Consultative selling","Relationship building","Risk management","Communication","Customer service"]

Become a Retail Personal Banker II focused on sales development and relationship building. You’ll use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend deposit, loan, and fee-based solutions, and drive proactive outreach using marketing tools. Cross-sell to existing customers and support outside sales/community events, while maintaining risk ownership and delivering a consistently positive customer experience.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker Associate II - Williamson Square (Franklin, TN)

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Last checked: 3 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker II focused on sales development and relationship building. You’ll use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend deposit, loan, and fee-based solutions, and drive proactive outreach using marketing tools. Cross-sell to existing customers and support outside sales/community events, while maintaining risk ownership and delivering a consistently positive customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Complete onboarding and training to become a Retail Personal Banker II and demonstrate required skills via a concluding certification.
  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain deep knowledge of retail consumer and small business products and recommend appropriate solutions.
  • •Use CAMP and approved marketing tools to reach out to customers and schedule periodic financial reviews.
  • •Primarily cross-sell to existing customers and participate in outside sales activities while meeting production and customer experience goals.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Ability to develop comfort with sales activities to acquire new customers and cross-sell to established customers.
  • •Demonstrated understanding of advanced math functions to analyze credit and financial information.
  • •Ability to represent the bank professionally in appearance and verbal/written communication.
  • •This position requires S.A.F.E. Act registration at the time of employment through NMLS (Nationwide Mortgage Licensing System).
Experience:Financial servicesConsumer bankingSmall business
Education:High School
Skills:Consultative sellingRelationship buildingRisk managementCommunicationCustomer service
Certifications:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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