Director of Partner Success

Openlane
United States
Workplace: HybridFull timeFunction: Executive & General ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Strategic thinking","Results orientation","Client relationship building","Process improvement","Cross-functional collaboration"]

Lead partner strategy and auction channel performance for LaneLink, OpenLANE’s repo remarketing solution. Own partner performance to maximize vehicle velocity and net recovery for lenders, banks, and credit unions. Bridge nationwide auction networks, internal operations, and product management to standardize execution, ensure SLA alignment, and continuously evolve remarketing software through performance insights and AI-enabled decisioning.

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Openlane
Openlane
3 days ago

Director of Partner Success

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Last checked: 7 hours agoStatus: Live

Job Summary

Lead partner strategy and auction channel performance for LaneLink, OpenLANE’s repo remarketing solution. Own partner performance to maximize vehicle velocity and net recovery for lenders, banks, and credit unions. Bridge nationwide auction networks, internal operations, and product management to standardize execution, ensure SLA alignment, and continuously evolve remarketing software through performance insights and AI-enabled decisioning.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Monitor, analyze, and optimize auction venue performance across physical and digital networks to drive maximum vehicle recovery and velocity.
  • •Serve as executive account leader for key lender clients, ensuring operational alignment, SLA achievement, and overall account performance.
  • •Collaborate with Product Management to guide feature prioritization, platform updates, and user experience enhancements for LaneLink.
  • •Oversee internal operational execution to ensure teams leverage optimal remarketing processes and standardized workflows.
  • •Align KPI and strategic initiatives across executive leadership, operational teams, and internal stakeholders.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLearning Budget

Key Requirements

  • •8+ years of experience in automotive remarketing, auction operations, or wholesale vehicle management.
  • •5+ years of experience leading partner success, key account management, or operational client teams.
  • •Extensive knowledge of lender repossession remarketing workflows and auction networks.
  • •Proven track record of optimizing vehicle turn times and operational process performance.
  • •Bachelor’s degree in Business Administration, Operations, Finance, or equivalent work experience.
Experience:8+ yearsAutomotiveRemarketingAuction operationsWholesale vehiclesSaaS
Education:Bachelor's in Business Administration, Operations, Finance
Skills:Strategic thinkingResults orientationClient relationship buildingProcess improvementCross-functional collaboration
Certifications:IARA Certified Automotive Remarketer
Tech Stack:AIAI-enhanced remarketingPredictive pricingInventory management platformsRemarketing decisioning tools

Company Brief

Openlane
Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1999
WebsiteLinkedIn