Group Product Manager, Payments Product Journey

Netflix
Washington, Los Angeles
Workplace: HybridFull timeUSD 520,000 - 1,000,000 annuallyFunction: Product ManagementExperience: 8+ yearsSkills: ["Communication","Stakeholder management","Analytical thinking","Problem-solving","Project management"]

Own the end-to-end member payments journey, optimizing everything from sign-up and checkout through retention and billing. Partner with engineering, data science, legal, finance, and customer service to deliver localized, compliant payment experiences and drive growth into new markets. Use analytics to reduce churn and improve conversion, ensure billing/invoicing scalability, and lead/mentor a small product management team across key payment lifecycle areas.

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FursaFursa
Netflix
Netflix
5 months ago

Group Product Manager, Payments Product Journey

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own the end-to-end member payments journey, optimizing everything from sign-up and checkout through retention and billing. Partner with engineering, data science, legal, finance, and customer service to deliver localized, compliant payment experiences and drive growth into new markets. Use analytics to reduce churn and improve conversion, ensure billing/invoicing scalability, and lead/mentor a small product management team across key payment lifecycle areas.
Location: Washington, Los Angeles
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Oversee the design, implementation, and continuous improvement of payment lifecycle touchpoints from onboarding through retention and billing.
  • •Partner with cross-functional teams to deliver localized, compliant, high-performing payment experiences.
  • •Drive strategic initiatives to expand into new markets and adapt to evolving regulatory and consumer requirements.
  • •Use data and analytics to identify pain points, optimize payment flows, and implement interventions that reduce churn and maximize lifetime value.
  • •Ensure billing and invoicing systems are robust and scalable, and lead/mentor a small team of product managers across key payment lifecycle areas.

Pay and Benefits

Salary: USD 520,000 - 1,000,000 annually
Equity and Bonus:Equity
Perks:Health Insurance401kEquityDisability ProgramsPaid LeaveFlexible Time

Key Requirements

  • •8+ years of product management experience, ideally in payments, checkout, retention, billing, or financial systems.
  • •Deep understanding of global payment systems and recurring subscription lifecycle management (including onboarding and billing).
  • •Experience improving checkout conversion, payment approval rates, and reducing involuntary churn.
  • •Experience using machine learning and data-driven approaches to optimize payment flows and personalize retention strategies.
  • •Familiarity with payments/billing compliance requirements (including tax and VAT/GST) and subscription lifecycle events.
Experience:8+ yearsPaymentsSubscription
Skills:CommunicationStakeholder managementAnalytical thinkingProblem-solvingProject management
Tech Stack:Machine learningData analytics

Company Brief

Netflix
Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.
Industry: Streaming Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Gatos, United States
Founded: 1997
Glassdoor
Glassdoor: 4.1
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