Lab Support Engineer 2, Hopkinton, MA

Dell
Massachusetts
Workplace: OnsiteFull timeUSD 83,045 - 107,470Function: Laboratory & Clinical OperationsSkills: ["Problem-solving","Hands-on ownership","Communication","Documentation","Ticket management"]

Design, deploy, and maintain infrastructure for datacenter and validation lab environments. You’ll configure and troubleshoot servers, networking switches, and storage appliances, provision new equipment, and ensure security compliance by monitoring vulnerabilities and driving remediation. Automate OS deployment, patching, and lab infrastructure updates (including VMware ESXi/vCenter and Linux/Windows), collaborate with engineers on lab-ready solutions, and maintain lab automation tools and standardized workflows.

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FursaFursa
Dell
Dell
1 week ago

Lab Support Engineer 2, Hopkinton, MA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Design, deploy, and maintain infrastructure for datacenter and validation lab environments. You’ll configure and troubleshoot servers, networking switches, and storage appliances, provision new equipment, and ensure security compliance by monitoring vulnerabilities and driving remediation. Automate OS deployment, patching, and lab infrastructure updates (including VMware ESXi/vCenter and Linux/Windows), collaborate with engineers on lab-ready solutions, and maintain lab automation tools and standardized workflows.
Location: Massachusetts
Workplace: Onsite
Employment Type: Full time
Job Function: Laboratory & Clinical Operations
Seniority: Mid level

Key Responsibilities

  • •Configure, maintain, and troubleshoot servers, networking switches, and storage appliances.
  • •Ensure security compliance by monitoring vulnerabilities and driving remediation plans.
  • •Automate tasks such as OS deployment, patching, and lab infrastructure updates (VMware ESXi/vCenter patching, Linux/Windows).
  • •Collaborate with engineering partners to translate technical requirements into lab-ready solutions.
  • •Maintain lab automation tools, document procedures, and contribute to standardized workflows.

Pay and Benefits

Salary: USD 83,045 - 107,470

Key Requirements

  • •Proficient in scripting/automation using Python, Bash, or PowerShell.
  • •Experience working in datacenter or lab operation environments.
  • •Strong knowledge of Dell PowerEdge servers, storage devices (especially PowerStore), and networking fundamentals for switch configuration and troubleshooting.
  • •Proficiency in Linux system administration (Red Hat, CentOS, SUSE, Debian, Ubuntu) and virtualization technologies (VMware, vCenter).
  • •Hands-on problem-solving with strong communication skills for documenting work, managing tickets, and engaging with engineers.
Experience:DatacenterLab operations
Skills:Problem-solvingHands-on ownershipCommunicationDocumentationTicket management
Languages:US
Tech Stack:PythonBashPowerShellDell PowerEdgePowerStoreSwitch configurationLinuxRed HatCentOSSUSEDebianUbuntuVirtualizationVMwareVCenterVMware ESXiLinux/WindowsPowerAutomatePower BIMySQL

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
Glassdoor
Glassdoor: 3.8
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