Sales & Service Lead - Berkeley, 4th St

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 22 - 26 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Interpersonal communication","Decision making"]

Lead day-to-day guest experience on the sales floor by coaching Sales & Service Associates and monitoring guest connection and technical product education. Build customer relationships daily, analyze sales reports to plan and execute action steps, and ensure strong floor coverage through selling initiatives. Partner with Operations & Visual teams on reporting, budgets, inventory control, vendor relationships, and cross-functional training to keep the store sanctuary experience running smoothly.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Lead - Berkeley, 4th St

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead day-to-day guest experience on the sales floor by coaching Sales & Service Associates and monitoring guest connection and technical product education. Build customer relationships daily, analyze sales reports to plan and execute action steps, and ensure strong floor coverage through selling initiatives. Partner with Operations & Visual teams on reporting, budgets, inventory control, vendor relationships, and cross-functional training to keep the store sanctuary experience running smoothly.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead guest experience on the sales floor by assessing guest connection, providing technical product education, and coaching the team to address gaps.
  • •Build daily customer relationships and continue developing client connections.
  • •Analyze reports to strategize, deliver results, and support action plans for deficient areas while highlighting growth opportunities.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store.
  • •Oversee Sales & Service Associates and Cashiers, including recruitment, development, and performance evaluation with constant feedback.

Pay and Benefits

Salary: USD 22 - 26 hourly
Perks:Health InsuranceDentalVision401kClothing AllowanceEmployee Discount

Key Requirements

  • •2+ years of work experience in a client-centric, sales environment.
  • •Proven leadership capabilities and excellent decision making.
  • •Values feedback and is eager to provide and receive feedback.
  • •Self-motivated and results-driven, both individually and as a team.
  • •Excellent interpersonal and written communication skills.
Experience:2+ years
Skills:LeadershipCoachingCommunicationInterpersonal communicationDecision making
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn