Commercial Department Manager (Dammam, SA)

Al Futtaim Group
Dammam
Full timeFunction: SalesExperience: 5+ yearsEducation: high_schoolSkills: ["Leadership","Organizational","Multitasking","Communication","Customer service"]

Oversee daily operations in a Marks & Spencer store, driving sales performance and delivering excellent food and hospitality customer service. Coordinate staffing and trading standards, manage stock levels using FIFO and planograms, and ensure tills, zones, and service areas are fully resourced. Lead and develop a committed team through briefs, coaching, engagement feedback, and recognition, while controlling costs, transaction data, and compliance paperwork to support profitability.

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FursaFursa
Al Futtaim Group
Al Futtaim Group
23 hours ago

Commercial Department Manager (Dammam, SA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Oversee daily operations in a Marks & Spencer store, driving sales performance and delivering excellent food and hospitality customer service. Coordinate staffing and trading standards, manage stock levels using FIFO and planograms, and ensure tills, zones, and service areas are fully resourced. Lead and develop a committed team through briefs, coaching, engagement feedback, and recognition, while controlling costs, transaction data, and compliance paperwork to support profitability.
Location: Dammam
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Coordinate people resources and activities to ensure proper staffing and delivery of the sales plan.
  • •Maintain optimal stock levels using FIFO, manage stock accuracy, and oversee implementation of layouts and planograms.
  • •Ensure zones, tills, and service areas are adequately resourced; handle customer queries, concerns, and complaints.
  • •Coordinate trading standards and due diligence for safe and legal operations, including compliance paperwork and locker checks.
  • •Lead and develop the team with briefs, feedback, recognition, engagement survey actions, and talent/recruitment planning.

Key Requirements

  • •5+ years of experience in retail or Food & Beverage sales.
  • •High school diploma required; a university degree is preferred.
  • •Strong leadership and team management capabilities.
  • •Proficiency in sales target achievement and customer service delivery.
  • •Expertise in stock management and operational efficiency.
Experience:5+ yearsRetailFood & Beverage
Education:High School
Skills:LeadershipOrganizationalMultitaskingCommunicationCustomer service
Certifications:F&B hygiene

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
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Glassdoor: 3.6
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