Manager, Large Enterprise Commercial

PayPal
London
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Collaboration","Analytical thinking","Strategic thinking"]

Identify issues, recommend best practices, and lead functional projects to improve merchant account performance. Own account health monitoring and reporting, analyze business trends for decision-making, and collaborate across internal teams to drive improvements. Develop and execute merchant account strategies that deliver long-term value, driving retention, upsell, and cross-sell against quotas and KPIs while negotiating complex commercial terms. Build executive-level relationships and coordinate merchant onboarding and operational excellence.

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FursaFursa
PayPal
PayPal
1 day ago

Manager, Large Enterprise Commercial

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Identify issues, recommend best practices, and lead functional projects to improve merchant account performance. Own account health monitoring and reporting, analyze business trends for decision-making, and collaborate across internal teams to drive improvements. Develop and execute merchant account strategies that deliver long-term value, driving retention, upsell, and cross-sell against quotas and KPIs while negotiating complex commercial terms. Build executive-level relationships and coordinate merchant onboarding and operational excellence.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Develop and execute merchant account strategies aligned with PayPal’s vision to deliver sustainable, long-term value.
  • •Drive revenue retention, upsell, and cross-sell opportunities by consistently achieving sales quotas and KPIs.
  • •Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
  • •Monitor and enhance account health by proactively identifying and mitigating risks to merchant satisfaction and success.
  • •Oversee merchant operations, including onboarding, integration, and positive customer experience.
  • •Build and maintain strategic relationships with merchants and coordinate cross-functional teams to deliver results in line with account plans and expectations.

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •5+ years of relevant experience and a Bachelor’s degree, or equivalent combination of education and experience.
  • •Experience in account management, client success, or sales, ideally within payments, technology, or financial services, focused on driving merchant growth and retention.
  • •Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs to shape strategic account initiatives.
  • •Proven success managing and growing accounts by delivering retention, upsell, and cross-sell efforts against sales quotas.
  • •Proficiency using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report sales activity accurately.
Experience:5+ yearsPaymentsFintechFinancial servicesE-commerce
Education:Bachelor's
Skills:CommunicationNegotiationCollaborationAnalytical thinkingStrategic thinking
Tech Stack:SalesforceCRM tools

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn