Director of Ad Platform Operations

Duolingo
New York, Pittsburgh
Workplace: OnsiteFull timeUSD 196,000 - 294,000 annuallyFunction: Executive & General ManagementExperience: 8+ yearsSkills: ["Communication","Cross-functional collaboration","Strong judgment","Hands-on problem solving"]

Lead the technical and operational backbone of Duolingo Ads across direct-sold and programmatic deals. Own Google Ad Manager (GAM) structure, QA, trafficking, launch workflows, and SLAs while serving as the senior escalation point for complex delivery issues. Partner with Sales, Account Management, Product, Engineering, Data, and external AdOps partners to scale premium PMP/PG inventory, onboarding, and reporting reliability.

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FursaFursa
Duolingo
Duolingo
1 day ago

Director of Ad Platform Operations

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead the technical and operational backbone of Duolingo Ads across direct-sold and programmatic deals. Own Google Ad Manager (GAM) structure, QA, trafficking, launch workflows, and SLAs while serving as the senior escalation point for complex delivery issues. Partner with Sales, Account Management, Product, Engineering, Data, and external AdOps partners to scale premium PMP/PG inventory, onboarding, and reporting reliability.
Location: New York, Pittsburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Own Google Ad Manager (GAM) structure and hygiene, including canonical ad unit design, yield group logic, order and line-item standards, and trafficking/QA/launch workflows with SLAs.
  • •Serve as senior escalation point for complex campaign delivery issues across direct, PMP, and PG deals, including monitoring pacing and reconciling 1P/3P reporting discrepancies.
  • •Partner with Sales and Account Management on pre-sale feasibility, targeting/tagging requirements, measurement questions, and documentation/training for commercial teams.
  • •Accelerate premium programmatic revenue by packaging inventory, configuring always-on and custom PMP/PG deals, and onboarding new SSPs, demand sources, and measurement vendors.
  • •Identify people, vendor, and technology resources needed to scale ad operations and drive prioritization across them.

Pay and Benefits

Salary: USD 196,000 - 294,000 annually
Equity and Bonus:Equity

Key Requirements

  • •8+ years in digital advertising, AdOps, or technical advertising solutions with hands-on expertise in Google Ad Manager, trafficking, QA, pacing, reporting, and campaign delivery.
  • •Experience resolving technical campaign issues with buyers, DSPs, SSPs, or publisher-side programmatic teams, grounded in programmatic buying, measurement, and ad verification knowledge.
  • •Proven ability to build or scale operational systems, including SLA-based support workflows, escalation paths, QA processes, documentation, and ticket-based issue management.
  • •Strong cross-functional partnership skills with Sales, Account Management, Product, Engineering, and Data in a fast-moving environment.
  • •Sound judgment and strong communication while staying hands-on in operational details.
Experience:8+ yearsDigital advertisingAdOpsProgrammatic advertising
Skills:CommunicationCross-functional collaborationStrong judgmentHands-on problem solving
Languages:English
Tech Stack:Google Ad ManagerGAM

Company Brief

Duolingo
Duolingo develops a gamified language-learning platform offering courses, practice exercises, and assessment tools for learners worldwide via web and mobile apps, using adaptive algorithms and motivational features to drive engagement and retention.
Industry: EdTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Pittsburgh, United States
Founded: 2011
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