Relationship Banking Officer (Sharjah, AE)

Abu Dhabi Commercial Bank
Sharjah
Workplace: OnsiteFull timeAED 20,500 - 26,000 monthlyFunction: Banking, Lending & CreditExperience: 3+ yearsEducation: bachelorsSkills: ["Interpersonal","Multitasking","Time management","Customer relationship management"]

Support walk-in and assigned customers by understanding financial needs, advising on products, and maintaining long-term relationships aligned with branch objectives. Accurately perform teller cash and non-cash transactions while meeting turnaround times and escalating operational issues. Ensure strict compliance with KYC, AML, sanctions, and regulatory requirements, maintaining accurate records and following established controls. Deliver ADCB service standards and adhere to policies, SOPs, and self-management practices.

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Abu Dhabi Commercial Bank
Abu Dhabi Commercial Bank
18 hours ago

Relationship Banking Officer (Sharjah, AE)

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Last checked: 5 hours agoStatus: Live

Job Summary

Support walk-in and assigned customers by understanding financial needs, advising on products, and maintaining long-term relationships aligned with branch objectives. Accurately perform teller cash and non-cash transactions while meeting turnaround times and escalating operational issues. Ensure strict compliance with KYC, AML, sanctions, and regulatory requirements, maintaining accurate records and following established controls. Deliver ADCB service standards and adhere to policies, SOPs, and self-management practices.
Location: Sharjah
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide banking support to walk-in and assigned customers by understanding financial needs, fulfilling requests, and conducting needs-based conversations with timely follow-ups.
  • •Perform accurate, confidential teller cash and non-cash counter transactions (deposits, withdrawals, transfers, cheques) and support back-office processing.
  • •Adhere to KYC, AML, sanctions, and regulatory requirements; apply controls (including dual control) and follow escalation protocols.
  • •Maintain accurate records and promptly report suspicious activities, incidents, or control weaknesses in line with bank policies and SOPs.
  • •Adhere to relevant organizational and departmental policies, processes, and service standards while managing self to maximize contribution to performance.

Pay and Benefits

Salary: AED 20,500 - 26,000 monthly
Perks:Health InsuranceLife InsurancePersonal AccidentPaid LeaveRemote Work

Key Requirements

  • •At least 3 years of experience in branch banking, retail banking operations, or customer service in a banking/financial services environment, including exposure to customer transactions and regulatory/compliance requirements.
  • •Bachelor’s degree in Business Administration, Finance, Accounting, Banking, Economics, or a related discipline.
  • •Experience with branch banking operations, including cash and non-cash transaction processing.
  • •Customer relationship management experience with retail banking products and services.
  • •Operational risk awareness and control, including KYC and AML, with basic working knowledge of Microsoft Word and Excel.
Experience:3+ yearsBankingRetail bankingCustomer service
Education:Bachelor's in Business Administration, Finance, Accounting, Banking, Economics, or related discipline
Skills:InterpersonalMultitaskingTime managementCustomer relationship management
Tech Stack:Microsoft WordMicrosoft ExcelBanking systemsDigital channels

Company Brief

Abu Dhabi Commercial Bank
ADCB (Abu Dhabi Commercial Bank) is a UAE-based public bank offering retail, corporate, investment banking, treasury and wealth management services across the UAE and internationally, serving individuals, SMEs and large corporates.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1985
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