Senior Analyst, Partner Ecosystem & Alliances Operations

Avanade
São Paulo, Rio de Janeiro, Recife
Workplace: HybridFull timeFunction: Business Development & PartnershipsSkills: ["Attention to detail","Customer-service mindset","Analytical thinking","Problem-solving","Proactive communication","Organizational skills","Follow-through"]

Improve responsiveness and accountability across partner and alliance motions by triaging and coordinating partner-related requests and orchestrating cross-functional actions. Support both Partner Ecosystem and Alliances, including agreement execution coordination, partner training/certification orchestration, investment and co-sell program management, and managing Microsoft governance and escalation workflows. Use strong analytical skills and service-level follow-through (typically within 24 hours), working with tools like Power BI, Excel, and SharePoint.

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Avanade
Avanade
14 hours ago

Senior Analyst, Partner Ecosystem & Alliances Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Improve responsiveness and accountability across partner and alliance motions by triaging and coordinating partner-related requests and orchestrating cross-functional actions. Support both Partner Ecosystem and Alliances, including agreement execution coordination, partner training/certification orchestration, investment and co-sell program management, and managing Microsoft governance and escalation workflows. Use strong analytical skills and service-level follow-through (typically within 24 hours), working with tools like Power BI, Excel, and SharePoint.
Location: São Paulo, Rio de Janeiro, Recife
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Triage and coordinate incoming partner-related requests, ensuring timely follow-up and cross-functional orchestration.
  • •Support Partner Ecosystem and Alliances processes end-to-end, including agreement execution coordination and compliance with legal requirements.
  • •Orchestrate partner training/certification and manage key partner material updates and releases.
  • •Facilitate Microsoft governance and manage Microsoft investment, influence, and incentive programs, including co-sell activities.
  • •Manage Microsoft systems and partner escalation workflows; identify process bottlenecks and recommend refinements for Alliances Operations.

Key Requirements

  • •High attention to detail and commitment to delivering high-quality work.
  • •Strong customer-service mindset with responsiveness and comfort working with urgency.
  • •Proven ability to manage high volume of activities while maintaining accuracy.
  • •Clear written and verbal communication skills to align stakeholders and keep work moving.
  • •Working knowledge of Power BI, Microsoft Excel, and SharePoint (or similar tools).
Experience:Operations
Skills:Attention to detailCustomer-service mindsetAnalytical thinkingProblem-solvingProactive communicationOrganizational skillsFollow-through
Tech Stack:Power BIMicrosoft ExcelSharePoint

Company Brief

Avanade
Global digital innovation and IT services company delivering Microsoft-based cloud, digital and application services. Partners with enterprises to design, build and run business solutions across cloud, data, AI, modern workplace and industry-specific transformations.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Seattle, United States
Founded: 2000
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn