Full Time Branch Ambassador - Manhattan

Discover Financial
United States
Workplace: OnsiteFull timeUSD 43,680 - 43,680 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Attention to detail","Adaptability","Problem-solving"]

Deliver high-volume, precision-focused cash transactions while maintaining a compliance-first mindset (security, audit, BSA/AML, and federal regulatory standards). Serve as a digital concierge by educating customers on mobile banking, remote deposit capture, and contactless payments. Listen to customer needs to recommend the right tools and solutions, and lead with hospitality by creating a welcoming, human-centered branch experience. Support nearby branches as needed within a 50-mile radius.

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FursaFursa
Discover Financial
Discover Financial
1 week ago

Full Time Branch Ambassador - Manhattan

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver high-volume, precision-focused cash transactions while maintaining a compliance-first mindset (security, audit, BSA/AML, and federal regulatory standards). Serve as a digital concierge by educating customers on mobile banking, remote deposit capture, and contactless payments. Listen to customer needs to recommend the right tools and solutions, and lead with hospitality by creating a welcoming, human-centered branch experience. Support nearby branches as needed within a 50-mile radius.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Execute high-volume cash transactions accurately, including deposits, withdrawals, and negotiable instrument processing.
  • •Maintain compliance with security, audit, BSA/AML, and federal regulatory standards.
  • •Educate customers on mobile banking, remote deposit capture, and contactless payments.
  • •Listen for customer goals and pair them with the right digital tools or banking solutions.
  • •Support surrounding branches as needed within a 50-mile radius and adapt to required training and flexible scheduling.
Travel: Low travel

Pay and Benefits

Salary: USD 43,680 annually
Perks:Health InsuranceDentalVisionPrescriptionsLife InsuranceDisability InsurancePaid LeaveEducation Assistance401kPaid ParentalChild Or

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Demonstrate precision and follow clear procedures to ensure trust and accuracy.
  • •Be able to work a flexible schedule, including weekends, and adapt to business-driven schedule changes.
Experience:1+ yearsRetailSalesCustomer serviceCash handlingBanking
Education:High School
Skills:HospitalityCommunicationAttention to detailAdaptabilityProblem-solving
Tech Stack:Mobile bankingRemote deposit captureContactless paymentsG-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn