Branch Supervisor - Waterworks

Ferguson
United States
Workplace: OnsiteFull timeUSD 30.22 - 45.36 hourlyFunction: Business OperationsEducation: high_schoolSkills: ["Leadership","Coaching","Collaboration","Problem-solving","Data-driven decision-making"]

Lead day-to-day branch operations by supervising customer-facing associates and branch functions, hiring, coaching, and scheduling employees, and ensuring efficient, high-quality service. Drive performance through inventory management, local market insight, and continuous process improvement. Maintain safety compliance while building trusted relationships with customers and vendors, engaging with feedback, analyzing store data, and implementing solutions to strengthen the branch’s results.

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FursaFursa
Ferguson
Ferguson
4 days ago

Branch Supervisor - Waterworks

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead day-to-day branch operations by supervising customer-facing associates and branch functions, hiring, coaching, and scheduling employees, and ensuring efficient, high-quality service. Drive performance through inventory management, local market insight, and continuous process improvement. Maintain safety compliance while building trusted relationships with customers and vendors, engaging with feedback, analyzing store data, and implementing solutions to strengthen the branch’s results.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Provide leadership for customer-facing associates and branch functions.
  • •Develop the team with a focus on customer service and policy/strategy implementation.
  • •Run overall branch operations, including hiring, coaching, and scheduling employees.
  • •Maintain inventories, promote sales, and ensure the branch appearance.
  • •Ensure all work follows established safety standards and applicable safety policies and procedures.

Pay and Benefits

Salary: USD 30.22 - 45.36 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid ParentalAssociate Discounts

Key Requirements

  • •Experience leading teams in sales and operations.
  • •High school diploma or equivalent required.
  • •Comfort with financials and using data to guide decisions.
  • •Collaborative, coaching-focused leadership style.
  • •Track record of building team trust and consistency, with clear problem-solving and process improvement mindset.
Education:High School
Skills:LeadershipCoachingCollaborationProblem-solvingData-driven decision-making

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn