Assistant Store Director - Milan Sant'Andrea (Milan, , IT)

Burberry
Milan
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Communication","Problem-solving"]

Lead and support store operations in a luxury retail environment, driving sales, service excellence, and team development. Deputise for the Store Director, coach staff on clienteling, and ensure brand standards in a fast-paced, client-focused setting across designated product categories.

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Burberry
Burberry
4 months ago

Assistant Store Director - Milan Sant'Andrea (Milan, , IT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead and support store operations in a luxury retail environment, driving sales, service excellence, and team development. Deputise for the Store Director, coach staff on clienteling, and ensure brand standards in a fast-paced, client-focused setting across designated product categories.
Location: Milan
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead and develop a diverse team to deliver outstanding results in sales, service, and operational excellence.
  • •Act as day-to-day shop floor leader, setting pace and standards for client experience and sales performance.
  • •Provide real-time coaching and feedback to build capability and drive continuous improvement.
  • •Identify and nurture internal talent, supporting succession planning and career progression within the store.
  • •Lead onboarding and integration of new team members; deputise for the Store Director when required.

Key Requirements

  • •Significant experience in a retail management or supervisory role, ideally within luxury fashion or premium retail.
  • •Proven ability to coach and develop high-performing teams in a fast-paced environment.
  • •Strong understanding of luxury client expectations and the art of clienteling.
  • •Commercially aware with the ability to analyse performance and identify growth opportunities.
  • •Excellent communication, interpersonal, and problem-solving skills.
Experience:RetailLuxury fashionPremium retail
Skills:LeadershipCoachingCommunicationProblem-solving

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn