Systems Integration Specialist

NTT
Noida
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Skills: ["Leadership","Communication","Cross-group collaboration","Problem-solving","Handling ambiguity"]

Support escalated incidents and manage tasks and alerts for VDI and application delivery environments, including server monitoring and outage response. Assess, implement, and configure complex VDI/app delivery virtualization projects using Citrix, VMware, and Microsoft Hyper-V. Work with clients and account teams on high-severity issues, create support documentation and knowledge base articles, and follow ITIL change management while participating in a 24/7 on-call rotation.

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FursaFursa
NTT
NTT
4 weeks ago

Systems Integration Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Support escalated incidents and manage tasks and alerts for VDI and application delivery environments, including server monitoring and outage response. Assess, implement, and configure complex VDI/app delivery virtualization projects using Citrix, VMware, and Microsoft Hyper-V. Work with clients and account teams on high-severity issues, create support documentation and knowledge base articles, and follow ITIL change management while participating in a 24/7 on-call rotation.
Location: Noida
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Provide support for escalated incidents and handle tasks and monitoring alerts, including critical server alerts and system outages.
  • •Assess, implement, and support complex VDI/App Delivery virtualization projects using relevant technologies.
  • •Configure and support standards for Citrix, VMware, and MS Hyper-V platforms.
  • •Drive high-severity incidents within scope and directly collaborate with clients, account managers, and peers.
  • •Create and maintain support documentation and knowledge base articles; participate in 24/7 on-call and follow Change Management and ITIL processes.

Key Requirements

  • •Proven experience supporting and managing large enterprise environments.
  • •Strong knowledge of both server and desktop/application virtualization.
  • •Ability to assess and implement complex VDI/App Delivery virtualization projects using relevant technologies.
  • •Experience supporting complex system configurations and standards for Citrix, VMware, and MS Hyper-V platforms.
  • •Strong communication skills and ability to collaborate cross-group to handle ambiguous situations.
Skills:LeadershipCommunicationCross-group collaborationProblem-solvingHandling ambiguity
Tech Stack:VDICitrixVMwareMS Hyper-VServer alertsSystem outagesITILVirtualization

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn