Operations Cross-Function Director (London, LND, GB, E14 9JY)

Sumitomo
London
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Leadership","Stakeholder management","Communication","Change management","Governance"]

Lead the Operations cross-function change agenda for SMBC Group's EMEA operations, directing governance, roadmap delivery, and workforce planning across payments, lending, onboarding and servicing. Coordinate across Operations teams with regional interaction across EMEA, interface with Transformation and Tech, manage cross‑program dependencies and executive reporting, and advise senior management on headcount and priorities to enable compliant, efficient transformation.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sumitomo
Sumitomo
3 months ago

Operations Cross-Function Director (London, LND, GB, E14 9JY)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead the Operations cross-function change agenda for SMBC Group's EMEA operations, directing governance, roadmap delivery, and workforce planning across payments, lending, onboarding and servicing. Coordinate across Operations teams with regional interaction across EMEA, interface with Transformation and Tech, manage cross‑program dependencies and executive reporting, and advise senior management on headcount and priorities to enable compliant, efficient transformation.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Manage the Operations Change function, supporting effective governance, planning and management, ensuring activities are well‑controlled, transparent and aligned with internal standards and regulatory expectations.
  • •Define and maintain integrated, multi-year change roadmaps across Operations (e.g., payments, lending, onboarding, servicing).
  • •Identify and manage cross-program dependencies to ensure coordinated delivery within Operations.
  • •Continuously adapt plans to reflect regulatory changes, market conditions, and internal priorities.
  • •Oversight and responsibility for delivery as assigned of various projects or workstreams assigned to Operations.

Pay and Benefits

Perks:Hybrid WorkingPaid LeaveHealth InsuranceLearning Budget

Key Requirements

  • •Strong experience in banking operations and large-scale change delivery for Operations including portfolio management, planning, and governance.
  • •Proven ability to manage complex dependencies, regulatory-driven initiatives, and resource constraints.
  • •Ability to manage competing priorities under tight deadlines.
  • •Collaborative leadership and stakeholder engagement.
  • •Experience engaging with stakeholders across Operations (OAD) across EMEA and representing Operations to Senior Management when required.
Experience:BankingFinancial services
Skills:LeadershipStakeholder managementCommunicationChange managementGovernance

Company Brief

Sumitomo
Sumitomo Corporation is a global diversified trading and investment conglomerate engaged in metal products, transportation, infrastructure, media, real estate, and other business domains through investments, trading, and integrated solutions worldwide.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1919
WebsiteLinkedIn