Sr Account Manager Regions Italy

Delivery Hero
Milan
Workplace: HybridFull timeEUR 32,923 - 41,154 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Problem-solving","Analytical thinking","Time management","Prioritization","Proactive execution"]

Own and grow relationships with top restaurant partners across Italy by using data-driven insights and cross-functional collaboration to optimize partnerships. Drive revenue performance through promotions, marketing activations, and menu optimization, while ensuring strong partner onboarding in the app and providing strategic guidance based on partners’ business goals and challenges.

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Delivery Hero
Delivery Hero
2 days ago

Sr Account Manager Regions Italy

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Job Summary

Own and grow relationships with top restaurant partners across Italy by using data-driven insights and cross-functional collaboration to optimize partnerships. Drive revenue performance through promotions, marketing activations, and menu optimization, while ensuring strong partner onboarding in the app and providing strategic guidance based on partners’ business goals and challenges.
Location: Milan
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain strong, long-term relationships with restaurant partners through consistent, proactive communication.
  • •Analyze partner data and performance to drive operational excellence, growth, and profitability for both partners and Glovo.
  • •Drive revenue growth via smart promotions, high-impact marketing activations, and menu optimization.
  • •Take ownership of partner revenue performance and measurable growth targets.
  • •Lead partner onboarding in the app from store setup through early days on Glovo, collaborating with internal teams across Marketing, Operations, Finance, and Customer Service.

Pay and Benefits

Salary: EUR 32,923 - 41,154 annually
Equity and Bonus:Equity
Perks:Health InsuranceRemote WorkParental Leave

Key Requirements

  • •2+ years of experience in high-performance account management or business consultancy, preferably in FMCG, food-hospitality, or on-demand delivery.
  • •Bachelor’s degree in Business Administration, Marketing, or Industrial Engineering (or equivalent relevant experience).
  • •Native-level Italian and proficiency in English.
  • •Proven track record of exceeding KPIs with timely execution and strong ambition.
  • •Good knowledge of Google Suite; Salesforce is a plus.
Experience:2+ yearsFMCGFood-hospitalityOn-demand delivery
Education:Bachelor's
Skills:Problem-solvingAnalytical thinkingTime managementPrioritizationProactive execution
Languages:ItalianEnglish
Tech Stack:Google SuiteSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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