Manager, Account Management, SME & Growth

Airwallex
Singapore
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 7-10 yearsSkills: ["Leadership","Communication","Consultative selling","Problem-solving","Relationship building"]

Lead and grow a team of account managers owning Airwallex’s highest-potential SME client portfolios. Drive portfolio growth, wallet share, and product adoption across payments, FX, collections, transfers, cards, yield, and workflow automation. Shape repeatable account playbooks, coach consultative selling, and bring back market intelligence to inform product fit. Partner cross-functionally with sales, product, ops, and marketing to run pilots and improve platform usage.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Airwallex
Airwallex
2 days ago

Manager, Account Management, SME & Growth

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and grow a team of account managers owning Airwallex’s highest-potential SME client portfolios. Drive portfolio growth, wallet share, and product adoption across payments, FX, collections, transfers, cards, yield, and workflow automation. Shape repeatable account playbooks, coach consultative selling, and bring back market intelligence to inform product fit. Partner cross-functionally with sales, product, ops, and marketing to run pilots and improve platform usage.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Lead and develop the account management team by setting expectations, managing, coaching, and growing account managers.
  • •Drive portfolio growth by setting strategy and priorities to expand Airwallex’s footprint and grow wallet share.
  • •Shape playbooks by identifying workflows, pain points, and product opportunities across the client base.
  • •Bring back market intelligence on industry trends, competitors, and emerging client behaviors.
  • •Guide account strategy by supporting understanding of each client’s business, transaction trends, and operational needs, including advising on payment, FX, and workflow setup.

Key Requirements

  • •7-10 years’ experience in account management, business development, or a similar commercial role, ideally in payments, fintech, or a high-growth company.
  • •3-5 years leading a team directly, ideally in a 0 to 1 or rapid growth phase.
  • •Strong commercial intuition to map payment flows and spot revenue opportunities.
  • •Relationship-first mindset with the ability to build trust across multi-stakeholder environments.
  • •Excellent communication skills and experience in fintech or high-growth startups.
Experience:7-10 yearsFintechPaymentsSaaSHigh-growth startups
Skills:LeadershipCommunicationConsultative sellingProblem-solvingRelationship building
Tech Stack:AI

Company Brief

Airwallex
Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Singapore, Singapore
Founded: 2015
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor