Sales Support Associate I

Tapestry
Chicago
Workplace: OnsiteFull timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Multitasking","Attention to detail","Organizational skills"]

Provide friendly, efficient customer service at the cash wrap and on a well-maintained sales floor. Operate POS accurately, handle cash and media in compliance with policy, and support upselling through add-ons and gift cards. Maintain stockroom organization by receiving and processing shipments and transfers, managing inventory levels, and executing visual merchandising updates while adhering to Loss Prevention standards.

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Tapestry
Tapestry
5 months ago

Sales Support Associate I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide friendly, efficient customer service at the cash wrap and on a well-maintained sales floor. Operate POS accurately, handle cash and media in compliance with policy, and support upselling through add-ons and gift cards. Maintain stockroom organization by receiving and processing shipments and transfers, managing inventory levels, and executing visual merchandising updates while adhering to Loss Prevention standards.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately and maintain cash wrap organization while handling cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Support sales floor activities, respond to customer requests confidently, and maintain housekeeping standards and Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail; education and experience may be combined.
  • •Knowledge of fashion trends and marketplace competition.
  • •Working knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS and Internet; ability to use walkie talkie and read price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Strong English language proficiency and excellent communication/customer service skills in a fast-paced environment.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationMultitaskingAttention to detailOrganizational skills
Languages:English
Tech Stack:IPadLaptopMobile POSInternetPOSCash register

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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